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If you need a reasonable accommodation for any part of the employment process, please contact us by email  at bbush@Goodwillindy.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about our commitment to equal employment opportunity, please click here .

 

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The Manager, Office Administration is responsible for the organization and coordination of office operations, procedures and resources to facilitate organizational effectiveness and efficiency of The Excel Center. Works closely with staff and students to supervise and maintain orderly operations for the school.  Additionally, this position is responsible for appropriate staffing, managing, and equipping of the Young Learner’s Childcare Center.   Essential skills include language skills, writing skills, reasoning ability and computer skills, including working knowledge of Microsoft Word, Excel, Outlook and the Internet. Position requires strong focus on customer service with a can-do, professional attitude and the ability to prioritize tasks in a fast-paced environment. This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.   Responsibilities - Manage, coach, mentor, and evaluate the Young Learner’s Childcare Center (YLCC) Manager and the staff. - Ensure that the YLCC is properly staffed, equipped, and maintained. - Make certain the YLCC is a safe, secure, and a healthy environment for the children that it serves. - Oversee necessary documentation and ensure that records are properly maintained. - Greet visitors, provide information requested, and route visitors to the appropriate party. - Answer phones and provide information about the schools or direct calls to appropriate party. - Check voicemail and respond to messages in a timely manner. - Manage departmental relationships to coordinate any needed work orders in the areas of security, housekeeping, and maintenance. - Manage bus pass ordering and distribution. - Coordinate travel arrangements. - Coordinate all event planning to include vendor evaluation and selection within budgetary constraints. - Collect and distribute mail daily. - Order, maintain, and track inventory of office equipment and supplies. - Create and maintain staff directory and center calendar. - Order business cards. - Manage on-site enrollment for new students to include iExcel, troubleshooting, and decision making in accordance with The Excel Center Model. - Assist with new student orientation. - Collaborate with registrars to assist with workflow. - Acts as a liaison between students, enrollees, families, staff and community partners. - Works closely with Marketing Director and Admissions and Outreach Coordinator. - Ensure student information system is accurate and up to date. - Assist with student and staff scheduling where applicable. - Responsible for student reception support, including hiring, mentoring, and training. - Coordinate center tours for community. - Identify vendors, evaluate services and costs, narrow vendor selection and make appropriate business recommendations. - Works closely with sister school to achieve new center goals. - Other duties as required.
Job ID
2021-8002
Location
US-IN-Indianapolis
Address
1635 W. Michigan St.
Starting minimum $20.00 per hour and commensurate with experience.   The Outlet Department Leader supervises hourly Associates in his/her area of responsibility in the facility. The Department Leader works with his/her Site Leader, the facility leadership team, and external resources to achieve facility operational objectives that support the annual operating plan (aka Budget) and PDR Scorecard objectives and requirements. He or she makes decisions involving customers, suppliers, team members, operational issues, business planning, priority-setting, creating staff schedules, team member performance appraisals, compliance with company policies, and all areas of the business. This position demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.   Leadership roles require availability and flexibility within the site’s hours of operation. Below are the hours of operation for Outlets: 6 a.m. to 10 p.m. Monday through Saturday 10 a.m. to 8 p.m. Sunday **Note: Leadership schedule expectations are subject to change.   The Outlet Department Leader position manages operations in the following areas: - Warehouse operation supporting multiple Goodwill Stores in a regional layout. - Retail Sales operation where most items are sold by the pound. - Secondary market sales (and management of processing equipment) for commodities like plastic, cardboard, electronics components, etc. - eCommerce Sales - Selection of books, media, and collectibles to feed a centralized eCommerce Posting and Fulfillment Center in Indianapolis.   Responsibilities   Dedicates 80% of time to operations (Safety/Financial/Productivity/Customer): - Monitors daily operations and performance. Proactively addresses and follows up with all operational concerns. - Understands and manages leading indicators to ensure lagging indicators are met. Advises Site Leader on significant trends and variances. Develops and implements action plans once approved on-time and meeting quality of work expectations. - Examines applicable marketplace and customer metrics to identify trends, opportunities, and threats. Develops and implements (with Site Leader approval) plans to grow and protect the business based on analysis. - Understands, forecasts and manages sales, controllable expenses and site needs (within budgets unless Site Leader approval is obtained to deviate with a strong business case), in a way that ensures Operating Income expectations are met. - Utilizes reports to identify opportunities for improvement and implement solutions within site. - Ensures critical internal and external customer-supplier connections (e.g. to Stores, the Click facility, the Transportation Team, Facilities, etc.) are identified, understood, and managed in a way that ensures customer needs are being met and flow is balanced. Where connections are not healthy, countermeasures and rapidly implemented and root causes are eliminated where practical. - Ensures a system of hazard (or problem) identification and elimination is maintained that is focused on hazards to achievement of operational goals and objectives. - Drives improvement in sales and operating margins through sales growth initiatives, productivity improvements, and expense reduction initiatives. - Ensures all site-specific supplies are on hand for daily business operation and processes/systems are in place and being maintained. - Appearance/Housekeeping: Ensures department meets acceptable standards. - Demonstrates strong department safety program leadership through hazard elimination, audits, enforcement of facility expectations, and strong safety training and awareness programs. Ensures compliance with OSHA expectations. - Creates and maintains a positive atmosphere of encouragement, motivation, and high morale within the department. - Ensures department maintains staffing levels required to achieve facility’s budget (unless Site Leader approval is obtained to do otherwise). - Ensures daily department goals/objectives are met (and fills-in for Associates as needed). - Provides coaching and training to hourly employees. - Supports the hourly associate recruitment and onboarding process as required by the Site Leader. - Drives Accountability inside the department by holding Associates accountable to meet performance expectations (in all areas that performance is measured) and supports peers in doing the same across the Site.   Dedicates 20% of time to staff management and development:   - Responsible for department Associates, including both full-time and part-time employees. - Ensures all Associates are provided and have completed all trainings required to perform their jobs, and the training is completed appropriately (prior to starting their jobs). Ensures training processes and systems are maintained and continuously improved to enable goal achievement in a high-attrition environment. - Actively identifies and eliminates or countermeasures barriers to goal attainment. - Manages a diverse workforce in a principle-based environment. - Maintains a positive culture of open professional communication, immediate resolution of issues, and healthy confrontation. - Plans, organizes, and directs all activities of department associates including training and developing, maintaining accountability, motivating, monitoring productivity, communicating, and managing performance. Also works closely with them to remove any significant work barriers. - Ensures employee performance feedback is provided in a timely manner, and all required performance reviews are completed on time. - Seeks out opportunities for professional development for both self and department associates.
Job ID
2021-7999
Location
US-IN-Indianapolis
Address
4005 N. Franklin Rd.
Starting minimum $20.00 per hour and commensurate with experience.   The Outlet Department Leader supervises hourly Associates in his/her area of responsibility in the facility. The Department Leader works with his/her Site Leader, the facility leadership team, and external resources to achieve facility operational objectives that support the annual operating plan (aka Budget) and PDR Scorecard objectives and requirements. He or she makes decisions involving customers, suppliers, team members, operational issues, business planning, priority-setting, creating staff schedules, team member performance appraisals, compliance with company policies, and all areas of the business. This position demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.   Leadership roles require availability and flexibility within the site’s hours of operation. Below are the hours of operation for Outlets: 6 a.m. to 10 p.m. Monday through Saturday 10 a.m. to 8 p.m. Sunday **Note: Leadership schedule expectations are subject to change.   The Outlet Department Leader position manages operations in the following areas: - Warehouse operation supporting multiple Goodwill Stores in a regional layout. - Retail Sales operation where most items are sold by the pound. - Secondary market sales (and management of processing equipment) for commodities like plastic, cardboard, electronics components, etc. - eCommerce Sales - Selection of books, media, and collectibles to feed a centralized eCommerce Posting and Fulfillment Center in Indianapolis.   Responsibilities   Dedicates 80% of time to operations (Safety/Financial/Productivity/Customer): - Monitors daily operations and performance. Proactively addresses and follows up with all operational concerns. - Understands and manages leading indicators to ensure lagging indicators are met. Advises Site Leader on significant trends and variances. Develops and implements action plans once approved on-time and meeting quality of work expectations. - Examines applicable marketplace and customer metrics to identify trends, opportunities, and threats. Develops and implements (with Site Leader approval) plans to grow and protect the business based on analysis. - Understands, forecasts and manages sales, controllable expenses and site needs (within budgets unless Site Leader approval is obtained to deviate with a strong business case), in a way that ensures Operating Income expectations are met. - Utilizes reports to identify opportunities for improvement and implement solutions within site. - Ensures critical internal and external customer-supplier connections (e.g. to Stores, the Click facility, the Transportation Team, Facilities, etc.) are identified, understood, and managed in a way that ensures customer needs are being met and flow is balanced. Where connections are not healthy, countermeasures and rapidly implemented and root causes are eliminated where practical. - Ensures a system of hazard (or problem) identification and elimination is maintained that is focused on hazards to achievement of operational goals and objectives. - Drives improvement in sales and operating margins through sales growth initiatives, productivity improvements, and expense reduction initiatives. - Ensures all site-specific supplies are on hand for daily business operation and processes/systems are in place and being maintained. - Appearance/Housekeeping: Ensures department meets acceptable standards. - Demonstrates strong department safety program leadership through hazard elimination, audits, enforcement of facility expectations, and strong safety training and awareness programs. Ensures compliance with OSHA expectations. - Creates and maintains a positive atmosphere of encouragement, motivation, and high morale within the department. - Ensures department maintains staffing levels required to achieve facility’s budget (unless Site Leader approval is obtained to do otherwise). - Ensures daily department goals/objectives are met (and fills-in for Associates as needed). - Provides coaching and training to hourly employees. - Supports the hourly associate recruitment and onboarding process as required by the Site Leader. - Drives Accountability inside the department by holding Associates accountable to meet performance expectations (in all areas that performance is measured) and supports peers in doing the same across the Site.   Dedicates 20% of time to staff management and development:   - Responsible for department Associates, including both full-time and part-time employees. - Ensures all Associates are provided and have completed all trainings required to perform their jobs, and the training is completed appropriately (prior to starting their jobs). Ensures training processes and systems are maintained and continuously improved to enable goal achievement in a high-attrition environment. - Actively identifies and eliminates or countermeasures barriers to goal attainment. - Manages a diverse workforce in a principle-based environment. - Maintains a positive culture of open professional communication, immediate resolution of issues, and healthy confrontation. - Plans, organizes, and directs all activities of department associates including training and developing, maintaining accountability, motivating, monitoring productivity, communicating, and managing performance. Also works closely with them to remove any significant work barriers. - Ensures employee performance feedback is provided in a timely manner, and all required performance reviews are completed on time. - Seeks out opportunities for professional development for both self and department associates.
Job ID
2021-7998
Location
US-IN-Clarksville
Address
1212 Applegate Lane
Starting minimum $20.00 per hour and commensurate with experience.   The Outlet Department Leader supervises hourly Associates in his/her area of responsibility in the facility. The Department Leader works with his/her Site Leader, the facility leadership team, and external resources to achieve facility operational objectives that support the annual operating plan (aka Budget) and PDR Scorecard objectives and requirements. He or she makes decisions involving customers, suppliers, team members, operational issues, business planning, priority-setting, creating staff schedules, team member performance appraisals, compliance with company policies, and all areas of the business. This position demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.   Leadership roles require availability and flexibility within the site’s hours of operation. Below are the hours of operation for Outlets: 6 a.m. to 10 p.m. Monday through Saturday 10 a.m. to 8 p.m. Sunday **Note: Leadership schedule expectations are subject to change.   The Outlet Department Leader position manages operations in the following areas: - Warehouse operation supporting multiple Goodwill Stores in a regional layout. - Retail Sales operation where most items are sold by the pound. - Secondary market sales (and management of processing equipment) for commodities like plastic, cardboard, electronics components, etc. - eCommerce Sales - Selection of books, media, and collectibles to feed a centralized eCommerce Posting and Fulfillment Center in Indianapolis.   Responsibilities   Dedicates 80% of time to operations (Safety/Financial/Productivity/Customer): - Monitors daily operations and performance. Proactively addresses and follows up with all operational concerns. - Understands and manages leading indicators to ensure lagging indicators are met. Advises Site Leader on significant trends and variances. Develops and implements action plans once approved on-time and meeting quality of work expectations. - Examines applicable marketplace and customer metrics to identify trends, opportunities, and threats. Develops and implements (with Site Leader approval) plans to grow and protect the business based on analysis. - Understands, forecasts and manages sales, controllable expenses and site needs (within budgets unless Site Leader approval is obtained to deviate with a strong business case), in a way that ensures Operating Income expectations are met. - Utilizes reports to identify opportunities for improvement and implement solutions within site. - Ensures critical internal and external customer-supplier connections (e.g. to Stores, the Click facility, the Transportation Team, Facilities, etc.) are identified, understood, and managed in a way that ensures customer needs are being met and flow is balanced. Where connections are not healthy, countermeasures and rapidly implemented and root causes are eliminated where practical. - Ensures a system of hazard (or problem) identification and elimination is maintained that is focused on hazards to achievement of operational goals and objectives. - Drives improvement in sales and operating margins through sales growth initiatives, productivity improvements, and expense reduction initiatives. - Ensures all site-specific supplies are on hand for daily business operation and processes/systems are in place and being maintained. - Appearance/Housekeeping: Ensures department meets acceptable standards. - Demonstrates strong department safety program leadership through hazard elimination, audits, enforcement of facility expectations, and strong safety training and awareness programs. Ensures compliance with OSHA expectations. - Creates and maintains a positive atmosphere of encouragement, motivation, and high morale within the department. - Ensures department maintains staffing levels required to achieve facility’s budget (unless Site Leader approval is obtained to do otherwise). - Ensures daily department goals/objectives are met (and fills-in for Associates as needed). - Provides coaching and training to hourly employees. - Supports the hourly associate recruitment and onboarding process as required by the Site Leader. - Drives Accountability inside the department by holding Associates accountable to meet performance expectations (in all areas that performance is measured) and supports peers in doing the same across the Site.   Dedicates 20% of time to staff management and development:   - Responsible for department Associates, including both full-time and part-time employees. - Ensures all Associates are provided and have completed all trainings required to perform their jobs, and the training is completed appropriately (prior to starting their jobs). Ensures training processes and systems are maintained and continuously improved to enable goal achievement in a high-attrition environment. - Actively identifies and eliminates or countermeasures barriers to goal attainment. - Manages a diverse workforce in a principle-based environment. - Maintains a positive culture of open professional communication, immediate resolution of issues, and healthy confrontation. - Plans, organizes, and directs all activities of department associates including training and developing, maintaining accountability, motivating, monitoring productivity, communicating, and managing performance. Also works closely with them to remove any significant work barriers. - Ensures employee performance feedback is provided in a timely manner, and all required performance reviews are completed on time. - Seeks out opportunities for professional development for both self and department associates.
Job ID
2021-7997
Location
US-IN-Greenwood
Address
927 N. Emerson Ave.
Starting at $15.00 per hour!!   The Store Team Leader supports his/her Store Leader and Assistant Store Leader, leadership team, and staff to execute store operational objectives that support the annual operating plan.He or she makes decisions involving customers, team members, operational issues, business planning, priority setting, compliance with company policies, and all areas of the business.   This position supports and drives Goodwill’s mission to help people in central Indiana prepare for, find and keep jobs.This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.   Responsibilities - Dedicates 30% of time to operations. - Completes day-to-day objectives. - Suggests efficiency improvements. - Mission integration: Integrates and represents Goodwill’s Mission, Vision and Values to internal and external customers at all times. - Dedicates 60% of time to staff management and development. - Provides coaching and training to hourly employees on daily tasks. - Involved in the hourly associate recruitment process including prescreening and interviewing candidates, as needed. - Seeks out opportunities for professional development for both self and other team members. - Dedicates 10% of time to financial management and reporting. - Acts as a good steward of resources available at the site including people, time, and money. - Tracks and measures day-to-day sales, production goals, and donations.
Job ID
2021-7996
Location
US-IN-New Albany
Address
3400 Grant Line Rd
Starting at $15.00 per hour!!   The Store Team Leader supports his/her Store Leader and Assistant Store Leader, leadership team, and staff to execute store operational objectives that support the annual operating plan.He or she makes decisions involving customers, team members, operational issues, business planning, priority setting, compliance with company policies, and all areas of the business.   This position supports and drives Goodwill’s mission to help people in central Indiana prepare for, find and keep jobs.This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.   Responsibilities - Dedicates 30% of time to operations. - Completes day-to-day objectives. - Suggests efficiency improvements. - Mission integration: Integrates and represents Goodwill’s Mission, Vision and Values to internal and external customers at all times. - Dedicates 60% of time to staff management and development. - Provides coaching and training to hourly employees on daily tasks. - Involved in the hourly associate recruitment process including prescreening and interviewing candidates, as needed. - Seeks out opportunities for professional development for both self and other team members. - Dedicates 10% of time to financial management and reporting. - Acts as a good steward of resources available at the site including people, time, and money. - Tracks and measures day-to-day sales, production goals, and donations.
Job ID
2021-7995
Location
US-IN-Floyds Knobs
Address
4646 Duffy Road
Starting at $15.00 per hour!!   The Store Team Leader supports his/her Store Leader and Assistant Store Leader, leadership team, and staff to execute store operational objectives that support the annual operating plan.He or she makes decisions involving customers, team members, operational issues, business planning, priority setting, compliance with company policies, and all areas of the business.   This position supports and drives Goodwill’s mission to help people in central Indiana prepare for, find and keep jobs.This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.   Responsibilities - Dedicates 30% of time to operations. - Completes day-to-day objectives. - Suggests efficiency improvements. - Mission integration: Integrates and represents Goodwill’s Mission, Vision and Values to internal and external customers at all times. - Dedicates 60% of time to staff management and development. - Provides coaching and training to hourly employees on daily tasks. - Involved in the hourly associate recruitment process including prescreening and interviewing candidates, as needed. - Seeks out opportunities for professional development for both self and other team members. - Dedicates 10% of time to financial management and reporting. - Acts as a good steward of resources available at the site including people, time, and money. - Tracks and measures day-to-day sales, production goals, and donations.
Job ID
2021-7994
Location
US-IN-Indianapolis
Address
2950 East 38th St.
Starting at $15.00 per hour!!   The Store Team Leader supports his/her Store Leader and Assistant Store Leader, leadership team, and staff to execute store operational objectives that support the annual operating plan.He or she makes decisions involving customers, team members, operational issues, business planning, priority setting, compliance with company policies, and all areas of the business.   This position supports and drives Goodwill’s mission to help people in central Indiana prepare for, find and keep jobs.This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.   Responsibilities - Dedicates 30% of time to operations. - Completes day-to-day objectives. - Suggests efficiency improvements. - Mission integration: Integrates and represents Goodwill’s Mission, Vision and Values to internal and external customers at all times. - Dedicates 60% of time to staff management and development. - Provides coaching and training to hourly employees on daily tasks. - Involved in the hourly associate recruitment process including prescreening and interviewing candidates, as needed. - Seeks out opportunities for professional development for both self and other team members. - Dedicates 10% of time to financial management and reporting. - Acts as a good steward of resources available at the site including people, time, and money. - Tracks and measures day-to-day sales, production goals, and donations.
Job ID
2021-7993
Location
US-IN-Indianapolis
Address
1260 Shelby St.
Starting at $15.00 per hour!!   The Store Team Leader supports his/her Store Leader and Assistant Store Leader, leadership team, and staff to execute store operational objectives that support the annual operating plan.He or she makes decisions involving customers, team members, operational issues, business planning, priority setting, compliance with company policies, and all areas of the business.   This position supports and drives Goodwill’s mission to help people in central Indiana prepare for, find and keep jobs.This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.   Responsibilities - Dedicates 30% of time to operations. - Completes day-to-day objectives. - Suggests efficiency improvements. - Mission integration: Integrates and represents Goodwill’s Mission, Vision and Values to internal and external customers at all times. - Dedicates 60% of time to staff management and development. - Provides coaching and training to hourly employees on daily tasks. - Involved in the hourly associate recruitment process including prescreening and interviewing candidates, as needed. - Seeks out opportunities for professional development for both self and other team members. - Dedicates 10% of time to financial management and reporting. - Acts as a good steward of resources available at the site including people, time, and money. - Tracks and measures day-to-day sales, production goals, and donations.
Job ID
2021-7992
Location
US-IN-Greenwood
Address
3133 West Stones Crossing Rd.
Starting at $15.00 per hour!!   The Store Team Leader supports his/her Store Leader and Assistant Store Leader, leadership team, and staff to execute store operational objectives that support the annual operating plan.He or she makes decisions involving customers, team members, operational issues, business planning, priority setting, compliance with company policies, and all areas of the business.   This position supports and drives Goodwill’s mission to help people in central Indiana prepare for, find and keep jobs.This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.   Responsibilities - Dedicates 30% of time to operations. - Completes day-to-day objectives. - Suggests efficiency improvements. - Mission integration: Integrates and represents Goodwill’s Mission, Vision and Values to internal and external customers at all times. - Dedicates 60% of time to staff management and development. - Provides coaching and training to hourly employees on daily tasks. - Involved in the hourly associate recruitment process including prescreening and interviewing candidates, as needed. - Seeks out opportunities for professional development for both self and other team members. - Dedicates 10% of time to financial management and reporting. - Acts as a good steward of resources available at the site including people, time, and money. - Tracks and measures day-to-day sales, production goals, and donations.
Job ID
2021-7991
Location
US-IN-Indianapolis
Address
1520 E. 86th St.

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