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We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. 

 

If you need a reasonable accommodation for any part of the employment process, please contact us by email  at bbush@Goodwillindy.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about our commitment to equal employment opportunity, please click here .

 

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POSITION SUMMARY The Corporate Security Guard contributes ideas that directly impact Goodwill operations. Major responsibilities are to identify, evaluate, control, and minimize exposure to loss of or damage to physical assets, fidelity losses, losses resulting from liability claims, and employee injuries and illnesses. Further responsibilities include direct involvement with positively impacting continual improvement initiatives. In addition, this position is accountable for proactively addressing issues related to theft, fraud, ethics, facility security, and operational accountability. This role demonstrates behaviors consistent with our Mission, Vision, and Values, on behalf of Goodwill of Central & Southern Indiana.   Responsibilities - Manages the front lobby as well as the corporate campus as needed. - Provides overlap with Corp Security Manager and other security guards both internal and external - Extends the security presence during the day until overnight Command Center officers arrive and adds flexibility to the corporate security staffing - Daily foot patrols of Michigan St campus, interior and exterior, including all parking lots. - Submits work orders through Facility Dude as needed. - Helps manage video doorbells and remote access. - Receives requests for and prints Access Control badges. - Manages access levels for Access Control badges at corp campus. - Documents daily incidents in ThinkLP as needed. - Prepares overall security plans and manages physical security operations of organization, including assignments and staffing. - Manages mail and packages. - Greets and assists all visitors  - Manages vendors and visitors - Assists in security needs at the Corporate Campus - Performs LP and security-related activities during downtime - Performs Security Audits both remote and physical - Contributes to investigations of property loss, thefts and criminal activities. - Monitors performance of all organizational security equipment.  - Represents Goodwill in all interactions with other members of the Goodwill community and with the general public, displaying courtesy, confidentiality, tact, consideration, and discretion. - Assists in the development, implementation and monitoring of the corporate security program. - Assists in overseeing the safety, loss prevention, and security (LPMS/CAMS) web-based utility. - Analyzes corporate security data, and creates reports of trends concerning various incidents.  - Partners with divisional directors and site leadership to promote corporate security awareness. - Assists in overseeing the installation and use of the camera-based security system. - Coordinates corporate security and loss prevention training including improving security operations and reducing internal and external theft. - Works with the various police, and public safety agencies on both a continual and as-needed basis to enforce loss prevention and safety policies. - Conducts internal and external interviews and investigations, and creates case reports for incidents of theft and other behavioral issues.  - Ensures consistency among all divisional locations with regards to loss attributed to risk liability. - Conducts and ensures the timely completion of corporate security site audits to identify non-compliance with applicable Goodwill policies and operational philosophies. - Ensures that all corporate security site audits are conducted consistently and objectively with a focus on continuous improvement through partnership and training. - Coordinates activities with corporate and divisional leadership to ensure the effective integration of loss prevention services with other existing programs. - Assists the director of loss prevention and corporate security with strict adherence to all budget guidelines established for the department. - Markets the mission of Goodwill in the community. - Other duties may be assigned.   POSITION QUALIFICATIONS - AS or BS degree in a similar field preferred (4-year degree may be able to replace some of experience requirement) plus 2-4 years of proven experience in retail loss prevention and safety;  will consider 5+ years hands-on direct experience in lieu of education - Military experience highly preferred - LP Qualified (LPQ) or LP Certified (LPC) certifications are preferred - Prior experience with multi-unit locations - Experience working with diverse operations (such as retail, manufacturing, or social service) - Educates employees on loss prevention solutions that drive top-line growth and profitability while minimizing loss exposure - Prior experience in interviewing and investigations; certification from Wicklander-Zulawski or REID is highly preferred - Experience analyzing data and exception reporting - Ability to define problems, collect data, establish facts, and draw valid conclusions without bias; provide and implement solutions - Knowledge of OSHA, environmental, safety, health and loss prevention rules and regulations desirable - Strong working knowledge of Microsoft Office products - Basic knowledge of security systems, alarms, CCTV, and the like   - Effective written and verbal communication skills - Good math aptitude - Physical ability to stoop, lift, reach, climb, bend, and stand for extended periods of time - Up-to-date automobile insurance, valid driver’s license and good driving record - Ability to work a flexible schedule when needed   BENEFITS Full-time employees may participate in a comprehensive benefits program that includes: - Continuing education and leadership development - Comprehensive health plan - Paid time off (PTO) - Life, dental and vision insurance - Short- and long-term disability plans - Nationally recognized preventive health and wellness program - Retirement plan with generous match - Section 125 pretax health spending account, dependent care spending account and premiums To learn more about our Mission and Values, please click here.
Job ID
2022-8172
Location
US-IN-
This is a great full time janitorial team lead opportunity through Goodwill Commercial Services! The Federal Courthouse is located at 46 E. Ohio St., Indianapolis, IN 46204. Hours are Monday through Friday, 1130a-8p. Formal janitorial experience highly preferred. Formal leadership experience highly preferred. You must be able to favorably pass a federal background check. This is an Ability One Program contract site. For more information on the Ability One Program, please visit here.   Company Overview   Since 1930, Goodwill of Central & Southern Indiana has helped Hoosiers become more economically self-sufficient through employment, education, job training, and health services. Today, we are one of the largest Goodwills in North America, providing services to thousands of individuals and families each year.    We change lives every day by empowering people to increase their independence and reach their potential. As employees, we thrive and work as a team living and breathing Goodwill’s values. When becoming an employee, you can expect to embrace the values of Innovation, The Value of the Individual, Learning, Employment, Self-Sufficiency, and Lasting Impact.    Job Summary The Janitorial Team Leader keeps the premises of the office building or other commercial or institutional buildings in a clean and orderly condition while overseeing the work of an assigned team of 4-7 janitors.  Organizes the team’s daily tasks which include cleaning office areas, courtrooms, hallways, lobbies, breakrooms/cafeterias, restrooms, elevators, stairways, locker rooms, and other assigned work areas.   Performs daily inspections of the entire work area and corrects any deficiencies.  The Janitorial Team Lead communicates effectively with site supervision, the customer, and maintenance.  Coaches employees on skills and janitorial tasks.   Example Duties and Activities  - Cleans and polishes lighting fixtures, marble surfaces, and trim. - Cleans and disinfects the furniture and equipment. - Polishes metalwork. - Wipes down walls, ceilings, and woodwork. - Washes windows, door panels, and sills. - Empties wastebaskets and empties and cleans ashtrays. - Transports trash and waste to the disposal area. - Replenishes bathroom supplies. - Communicates with Goodwill management and customers when appropriate and as needed. - Transports small equipment or tools between departments. - Sets up tables and chairs in auditoriums or halls. - Sweeps, scrubs, waxes, and polishes floors. - Cleans rugs, carpets, upholstered furniture, and draperies.
Job ID
2022-8170
Location
US-IN-Indianapolis
Address
46 E. Ohio St.
Company Overview   Since 1930, Goodwill of Central & Southern Indiana has helped Hoosiers become more economically self-sufficient through employment, education, job training, and health services. Today, we are one of the largest Goodwills in North America, providing services to thousands of individuals and families each year.    We find that we are at our best when we work together, as One Goodwill, across the organization, delivering vital services and resources, and empowering Hoosiers to increase their independence and reach their full potential.  We will continue to change lives daily through the development and execution of initiatives that enrich the lives of those we serve through education, health, and employment.  Everything we accomplish will be through the lens of equity as we work towards equitable outcomes for those who are facing systemic barriers that lock them in the vicious generational cycle of poverty.   Job Summary Nurse-Family Partnership (NFP), a maternal and early childhood home visiting program, fosters long-term success for first-time moms, their babies, and society.  Nurse-Family Partnership's maternal health program introduces vulnerable first-time parents to registered nurses.  This program allows nurses to deliver the support first-time moms need to have a healthy pregnancy, become knowledgeable and informed parents, and provide their babies with the best possible start in life. Nurse-Family Partnership has demonstrated statistically that this research-based program significantly improves critical outcomes for at-risk women and their children who receive services in local communities.  More information can be found at: www.nursefamilypartnership.org.   The Supervisor, NFP Nurses works within the local community and Goodwill’s structure to assure that the NFP Program is implemented in accordance with established guidelines and contract requirements.  The Supervisor uses principles of supervision, reflective practice, and staff development to provide primary assistance and appropriate oversight to a team of Nurse Home Visitors, and builds and models a strengths-based, client-centered culture.  Develops and maintains relationships based on trust, support, and growth with the team, management, and community members, as well as with NFP’s National Service Office representatives.   Example Duties and Activities  Staffing, Education, and Supervision - Recruits, hires, and retains qualified and effective nurse home visitors and administrative staff. - Ensures that supervision of nurse home visitors utilizes concepts of motivational interviewing, coaching, and reflective practice (modeling therapeutic relationships, change theory, self-efficacy, client-centered, strengths-based, and solution-focused approaches).    - Assesses knowledge and skills of team members. Assists staff in identifying strengths and/or gaps, and develops strategies to optimize strengths and address gaps using a strength-based approach.   - Confirms all staff, including the supervisor, attend all required NFP education sessions as outlined in the orientation materials, as well as professional development opportunities. - Assigns referrals to nurse home visitors per NSO guidance and monitors nurse home visitors’ ability to build and manage caseload.  Ensures adequate coverage when nurse home visitors and administrative staff are on leave. - Assists nurse home visitors in evaluating complex problems and case situations.  Establishes and ensures guidelines that identify appropriate boundaries of nurse home visitors and recognizes client schedules, with safety and supervision of nurse home visitors. Budget, Contracts, and Collaborations - Facilitates and ensures team members have all materials necessary to work effectively.  Works with director and accounting to ensure stewardship and accountability of funding.  Ensures inventory maintenance of supplies and materials.  - Works proactively with local, state, and national issues and organizations that affect the sustainability of the program.  This includes, but is not limited to the Indiana State Department of Health, local health departments, hospitals, and hospital systems, referral organizations, funding organizations, and maternal and early childhood development providers. Community Awareness, Referrals, and Referral Systems - Participates in planning for, and attending NFP community advisory board meetings. - Establishes and maintains community referral sources for the NFP Program. - Creates work procedures and guides the implementation of the program. - Coordinates nurse home visitor access to community resources provided by Goodwill Guides staff. Quality Improvement and Evaluation - Oversees and ensures timely and accurate data input and utilization of the web-based reports and other reports available through NFP.   - Reads, interprets, and communicates reports to nurse home visitors, management team, and partners. Reviews quarterly reports with local leadership, discusses successes and/or strategies for meeting goals. - Provides case conferences and team meetings in accordance with the NFP model elements.   - Ensures implementation of quality improvement strategies, based upon local and national NFP data. Participates in evaluating implementing agency outcomes and interventions. - Develops methods for ongoing assessment of staff development needs; compares available data to structure appropriate continuing education and guidance of staff.  Ensures that own reflective practice and ongoing professional and personal development needs are addressed.  - Provides routine surveillance of potential client care incidents; ensures prompt reporting of adverse outcomes, consistent with Goodwill policies and procedures.  This would include infant deaths, removal by CPS, serious injury or death due to violence, assaults on nurse home visitors, and so on — none of which are related to client care provided by nurse home visitors.   Required Competencies  - Degree and Credential Requirements - Master’s degree in nursing (MSN) or related degree (MPH, MHA, MSW, DNP) or willingness to obtain, and current Indiana Registered Nurse (RN) in good standing.   - Program Management - Is skilled at developing, organizing, implementing, monitoring, and evaluating programs, including writing policies and procedures, mapped to business goals that improve organizational performance. - Building Collaborative Relationships - Develops, maintains, and strengthens partnerships at all levels with others inside or outside the organization who can provide information, assistance, and support.  Is able to receive as well as provide feedback to improve performance or processes. - Diversity Awareness - Works effectively delivering care and assistance which is mindful of different cultural/language traditions, showing respect and validation for diverse communities/organizations, low-income families, and models consistency with policies regarding human rights, equality, equity, and diversity. - Technical Knowledge– Has working knowledge of G Suite and MS Office and is open to acquiring new computer skills. - Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend others' needs. Delivers information in person, in writing, and in a digital world. - Data Review and Reporting - Collects, interprets, and examines data to identify root causes, evaluate actions, and continuously improve processes to achieve program goals. - Critical Thinking - Uses both rationale and reasoning to examine data, processes, and strategies in identifying trends and inconsistencies to create alternative solutions, conclusions, or approaches to problems. - Continuous Learning - Stays current on trends related to Evidence-Based Practice (EBP) in maternal-child health and home visitation. Has a thirst for knowledge and applies it appropriately. - Self- and Team-Reflection - Evaluates one’s own attitudes and actions to recognize successes and areas for self-improvement.  Seeks and replies appropriately to feedback.  Elicits and considers differing viewpoints when reviewing issues. Models concepts of motivational interviewing, coaching, and reflective practice.   Preferred Competencies  - Industry Expertise - Has nursing experience or other healthcare experience in maternal/child health, public/community health, home visiting, and/or mental/behavioral nursing. - Nurse Management - Manages a nursing team involved in community health programs and initiatives by modeling concepts of therapeutic relationships, change theory, self-efficacy, client-centered, strength-based, and solution-focused approaches. - Established Contacts - Maintains and grows a professional network of community resources, health care providers, and others as appropriate to the organization.   Other Requirements - Has no conflicts working a flexible schedule including some evenings and weekends. - Must have a valid driver’s license, up-to-date auto insurance, and a good driving record. - Is able to travel to Denver, CO for all in-person education sessions. - Obtains and maintains current CPR certification.   Benefits: Full-time employees may participate in a comprehensive benefits program that includes: - Continuing education and leadership development - Comprehensive health plan - Paid time off (PTO) - Life, dental and vision insurance - Nationally recognized preventive health and wellness program - Retirement plan with generous match - Section 125 pretax health spending account, dependent care spending account, and premiums   Mission and Values:click here Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled
Job ID
2022-8169
Location
US-IN-Indianapolis
Address
1635 W. Michigan St.
Company Overview   Since 1930, Goodwill of Central & Southern Indiana has helped Hoosiers become more economically self-sufficient through employment, education, job training, and health services. Today, we are one of the largest Goodwills in North America, providing services to thousands of individuals and families each year.    We find that we are at our best when we work together, as One Goodwill, across the organization, delivering vital services and resources, and empowering Hoosiers to increase their independence and reach their full potential.  We will continue to change lives daily through the development and execution of initiatives that enrich the lives of those we serve through education, health, and employment.  Everything we accomplish will be through the lens of equity as we work towards equitable outcomes for those who are facing systemic barriers that lock them in the vicious generational cycle of poverty.   Job Summary Nurse-Family Partnership (NFP), a maternal and early childhood home visiting program, fosters long-term success for first-time moms, their babies, and society.  Nurse-Family Partnership's maternal health program introduces vulnerable first-time parents to registered nurses.  This program allows nurses to deliver the support first-time moms need to have a healthy pregnancy, become knowledgeable and informed parents, and provide their babies with the best possible start in life. Nurse-Family Partnership has demonstrated statistically that this research-based program significantly improves critical outcomes for at-risk women and their children who receive services in local communities.  More information can be found at: www.nursefamilypartnership.org.   The Supervisor, NFP Nurses works within the local community and Goodwill’s structure to assure that the NFP Program is implemented in accordance with established guidelines and contract requirements.  The Supervisor uses principles of supervision, reflective practice, and staff development to provide primary assistance and appropriate oversight to a team of Nurse Home Visitors, and builds and models a strengths-based, client-centered culture.  Develops and maintains relationships based on trust, support, and growth with the team, management, and community members, as well as with NFP’s National Service Office representatives.   Example Duties and Activities  Staffing, Education, and Supervision - Recruits, hires, and retains qualified and effective nurse home visitors and administrative staff. - Ensures that supervision of nurse home visitors utilizes concepts of motivational interviewing, coaching, and reflective practice (modeling therapeutic relationships, change theory, self-efficacy, client-centered, strengths-based, and solution-focused approaches).    - Assesses knowledge and skills of team members. Assists staff in identifying strengths and/or gaps, and develops strategies to optimize strengths and address gaps using a strength-based approach.   - Confirms all staff, including the supervisor, attend all required NFP education sessions as outlined in the orientation materials, as well as professional development opportunities. - Assigns referrals to nurse home visitors per NSO guidance and monitors nurse home visitors’ ability to build and manage caseload.  Ensures adequate coverage when nurse home visitors and administrative staff are on leave. - Assists nurse home visitors in evaluating complex problems and case situations.  Establishes and ensures guidelines that identify appropriate boundaries of nurse home visitors and recognizes client schedules, with safety and supervision of nurse home visitors. Budget, Contracts, and Collaborations - Facilitates and ensures team members have all materials necessary to work effectively.  Works with director and accounting to ensure stewardship and accountability of funding.  Ensures inventory maintenance of supplies and materials.  - Works proactively with local, state, and national issues and organizations that affect the sustainability of the program.  This includes, but is not limited to the Indiana State Department of Health, local health departments, hospitals, and hospital systems, referral organizations, funding organizations, and maternal and early childhood development providers. Community Awareness, Referrals, and Referral Systems - Participates in planning for, and attending NFP community advisory board meetings. - Establishes and maintains community referral sources for the NFP Program. - Creates work procedures and guides the implementation of the program. - Coordinates nurse home visitor access to community resources provided by Goodwill Guides staff. Quality Improvement and Evaluation - Oversees and ensures timely and accurate data input and utilization of the web-based reports and other reports available through NFP.   - Reads, interprets, and communicates reports to nurse home visitors, management team, and partners. Reviews quarterly reports with local leadership, discusses successes and/or strategies for meeting goals. - Provides case conferences and team meetings in accordance with the NFP model elements.   - Ensures implementation of quality improvement strategies, based upon local and national NFP data. Participates in evaluating implementing agency outcomes and interventions. - Develops methods for ongoing assessment of staff development needs; compares available data to structure appropriate continuing education and guidance of staff.  Ensures that own reflective practice and ongoing professional and personal development needs are addressed.  - Provides routine surveillance of potential client care incidents; ensures prompt reporting of adverse outcomes, consistent with Goodwill policies and procedures.  This would include infant deaths, removal by CPS, serious injury or death due to violence, assaults on nurse home visitors, and so on — none of which are related to client care provided by nurse home visitors.   Required Competencies  - Degree and Credential Requirements - Master’s degree in nursing (MSN) or related degree (MPH, MHA, MSW, DNP) or willingness to obtain, and current Indiana Registered Nurse (RN) in good standing.   - Program Management - Is skilled at developing, organizing, implementing, monitoring, and evaluating programs, including writing policies and procedures, mapped to business goals that improve organizational performance. - Building Collaborative Relationships - Develops, maintains, and strengthens partnerships at all levels with others inside or outside the organization who can provide information, assistance, and support.  Is able to receive as well as provide feedback to improve performance or processes. - Diversity Awareness - Works effectively delivering care and assistance which is mindful of different cultural/language traditions, showing respect and validation for diverse communities/organizations, low-income families, and models consistency with policies regarding human rights, equality, equity, and diversity. - Technical Knowledge– Has working knowledge of G Suite and MS Office and is open to acquiring new computer skills. - Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend others' needs. Delivers information in person, in writing, and in a digital world. - Data Review and Reporting - Collects, interprets, and examines data to identify root causes, evaluate actions, and continuously improve processes to achieve program goals. - Critical Thinking - Uses both rationale and reasoning to examine data, processes, and strategies in identifying trends and inconsistencies to create alternative solutions, conclusions, or approaches to problems. - Continuous Learning - Stays current on trends related to Evidence-Based Practice (EBP) in maternal-child health and home visitation. Has a thirst for knowledge and applies it appropriately. - Self- and Team-Reflection - Evaluates one’s own attitudes and actions to recognize successes and areas for self-improvement.  Seeks and replies appropriately to feedback.  Elicits and considers differing viewpoints when reviewing issues. Models concepts of motivational interviewing, coaching, and reflective practice.   Preferred Competencies  - Industry Expertise - Has nursing experience or other healthcare experience in maternal/child health, public/community health, home visiting, and/or mental/behavioral nursing. - Nurse Management - Manages a nursing team involved in community health programs and initiatives by modeling concepts of therapeutic relationships, change theory, self-efficacy, client-centered, strength-based, and solution-focused approaches. - Established Contacts - Maintains and grows a professional network of community resources, health care providers, and others as appropriate to the organization.   Other Requirements - Has no conflicts working a flexible schedule including some evenings and weekends. - Must have a valid driver’s license, up-to-date auto insurance, and a good driving record. - Is able to travel to Denver, CO for all in-person education sessions. - Obtains and maintains current CPR certification.   Benefits: Full-time employees may participate in a comprehensive benefits program that includes: - Continuing education and leadership development - Comprehensive health plan - Paid time off (PTO) - Life, dental and vision insurance - Nationally recognized preventive health and wellness program - Retirement plan with generous match - Section 125 pretax health spending account, dependent care spending account, and premiums   Mission and Values:click here Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled
Job ID
2022-8168
Location
US-IN-Indianapolis
Address
1635 W. Michigan St.
The Online Curriculum/Transition Center Coordinator will serve as a member of the special populations team, facilitating learning for high school students in a “best fit” environment for teenagers with significant barriers to education. School priorities include: - High rigor, high support instruction to close academic gaps and prepare students for post-secondary opportunities - Trauma-informed social emotional learning  - Student and family empowerment through coordination with a robust Student Services team of coaches, counselors, and more.   This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.   Responsibilities - Create a supportive and structured environment where students who are new to the school can adapt to school expectations and make progress on academic work. - Support students in completing make-up assignments and remediation from teacher-lead classes using materials provided by teachers.  - Provide students the opportunity to excel in credit attainment by overseeing online courses; this includes communicating progress to students, guardians, and other supportive adults, providing support in reading, note-taking and study strategies, and creating remediation plans for students who are struggling.  - Coordinate work study students and volunteer tutors from local organizations and universities.  - Support orientation for new students to help them learn the policies, procedures, and culture of the school.   - Oversee and serve as liaison for an off-site program for students who are taking online courses, including monitoring attendance, course progress, and course completion. - Assess and respond to evidence of student learning to differentiate and provide support for learners at a variety of levels. - Engage in frequent instructional coaching and professional learning community collaboration to improve student learning. - Foster a structured and supportive classroom environment that is consistent with school agreements, trauma-informed, and provides students with frequent feedback to support their social emotional development.  - Build relationships with students and their webs of support.  Communicate strengths and challenges frequently and use restorative approaches to resolve conflict.  - Collaborate with colleagues to refer and connect students to wraparound supports including Family Empowerment Coaching for internal and community resources, Social Emotional Learning, Special Education, and more.  - Participate in school cultural initiatives including facilitating an advisory class focused on an elective topic. - Support the school community by attending extracurricular events such as athletic contests and family nights.   - Other duties as assigned.
Job ID
2022-8166
Location
US-IN-Indianapolis
Address
1635 W. Michigan St.
Nurse-Family Partnership is a research-based program that has been demonstrated to significantly improve critical outcomes for at-risk women and their children who receive services in local communities.  Beginning with nurse home visits that occur during pregnancy and continue until the child is age two, Nurse Home Visitors provide coaching and support to first-time expectant mothers.  Director works within the local, state and national community and Goodwill’s structure to assure that the NFP Program is implemented in accordance with established guidelines and contract requirements. The role of the Director is, to assure fidelity to the NFP model, develop and support sustainable funding and enlist community support of NFP within Marion County and throughout Indiana by working with NFP National Service Office, Goodwill leadership, nurse leadership team, and community leaders. This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.   The Model: Nurse-Family Partnership®, a maternal and early childhood home visiting program, fosters long-term success for first-time moms, their babies, and society.  Nurse-Family Partnership's maternal health program introduces vulnerable first-time parents to caring maternal and child health nurses. This program allows nurses to deliver the support first-time moms need to have a healthy pregnancy, become knowledgeable and responsible parents, and provide their babies with the best possible start in life.  For more information go to: www.nursefamilypartnership.org.    Responsibilities Staffing and Education  - Work with Supervisors and NFP leadership team to ensure qualified, competent and effective staff are recruited and retained - Ensure that all staff receive opportunities for professional development - Support supervisors in assessing knowledge and skills of home visitors and support staff and in developing strategies to optimize strengths and address gaps . - Provide adequate orientation, professional development opportunities and study time to remediate gaps in necessary knowledge and skill. - Assist Supervisors in monitoring caseload building and maintenance.  - Provide useful developmental feedback, identify performance issues (if any); assist Supervisors to develop and implement a plan to resolve issues with NFP staff. - Build confidence and skill of NFP staff.  Budget, Contracts, and Collaborations - Prepare and monitor the budget to ensure appropriate use of funds. - Plan and expend budget to ensure compliance with contract agreements. - Fulfill all NFP contracts. - Work proactively with local, state, and national issues and organizations that affect sustainability of program.  This includes, but is not limited to the U.S. Department of Health & Human Services, Indiana State Department of Health, Indiana Family & Social Services Administration, local health departments, hospitals and hospital systems, referral organizations, funding organizations, and maternal and early childhood development providers.  Community awareness, support and referrals, and referral systems    - Actively participate in all NFP community advisory board meetings. - Develop and maintain community referral sources for the NFP Program. - Guide development of work procedures and guide implementation of the program. - Ensure infrastructure of space, computers, furniture, phones, etc. - Develop an adequate budget for appropriate materials, gifts, and incentives for program clients. - Manage organizational structure and systems adequately so that nursing supervisors are able to focus attention on nursing teams.  Quality Improvement and Evaluation  - Lead quality improvement efforts of NFP Indiana. - Read and interpret reports; share appropriately with home visitors, management team and partners. - Ensure implementation of quality improvement strategies, based upon local and national NFP data. - Develop methods for ongoing assessment of staff development needs; compare available data to structure appropriate continuing education and guidance of staff. - Provide routine surveillance of potential client care incidents; ensure prompt reporting of adverse outcomes, consistent with Goodwill policies and procedures. Note:  This would include infant deaths, removal by CPS, serious injury or death due to interpersonal violence; assaults on home visitors, etc…none of which are related to client care provided by home visitiors . - Participate in evaluating implementing agency outcomes and interventions.  Create and Maintain NFP Culture - Develop and maintain relationships based on trust, support and growth with team colleagues and community members, as well as with NFP’s National Service Office. - Ensure that supervision of all staff utilizes principles and concepts of motivational interviewing, coaching and reflective practice (modeling therapeutic relationships, change theory, self efficacy, client-centered, strength based, and solution focused approaches). - Implement regular reflective practice supervision with nursing leadership team. - Ensure that own reflective practice and ongoing professional and personal development needs are addressed. - Ensure rewards and incentives are aligned with goals of program. - Effectively assist nurse supervisors in analyzing complex problems and staff and client situations. - Establish and ensure guidelines supporting work/life balance with staff.
Job ID
2022-8165
Location
US-IN-Indianapolis
Address
1635 W. Michigan St.
POSITION SUMMARY The Database and Office Coordinator is responsible for maintaining Goodwill’s donor database and the exchange of information/data between and among the members of the Goodwill Foundation staff. The Coordinator will be responsible for inputting all gifts and constituent information, pulling mailing lists, producing reports and statistical analysis of data, and performing regular data cleanup. The Coordinator plays a leadership role in the Goodwill Foundation’s Moves Management team via the project management before and after each Foundation touchpoint. Core to this responsibility is to ensure data integrity, perform system audits, and maintain internal database files and tables. This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.   Responsibilities Database Coordinator (80%) - Proactively reviews team calendars of upcoming donor meetings and special events in order to prepare donor profiles. - Ensures consistent case notes from all team members are properly entered. - Maintains the donor database. - Responsible for the gift entry process. Includes copying checks, tracking weekly batches, and assisting in running financial reports and reconciling deposits. - Completes monthly financial reconciliation of the donor database with finance department. - Assists accounting team with annual audit preparation needs. - Manages the donation and stewardship acknowledgment process, including pledge reminders and renewal letters. - Develops queries and reports using the donor database to provide monthly analysis of fundraising efforts and goals for the foundation staff and board of directors. - Produces reports and statistical analysis as requested by foundation staff to assist in the furtherance of foundation goals and objectives; report types include donor stewardship, board engagement reports, solicitor portfolio reports, grants received reports, event attendance records, etc. - Oversees the creation of data segments for direct mail, newsletter, event invitations, and other publications and mailings. - Maintains data integrity by scanning and cleaning database on a regular schedule, manages duplicate accounts and updates coding. Also utilizes system tools to further enhance data using Blackbaud’s Data Enrichment Services tools. - Develop a process for donor prospecting in order to diversify donor base. - Implement new system features to ensure the success of the Foundation staff. - Responsible for maintaining other foundation software tools including but not limited to volunteer management platform, scholarship application and reviewer portal, and corporate wide CRM, Salesforce. - Collaborates with marketing department to develop online giving forms and event registration forms. Create online and email communication tools for donor responses. - Keeps up with current trends, practices, and procedures used in the nonprofit sector.   Office Coordinator (20%) - Responsible for answering phone and email inquiries regarding Foundation activities and donations - Assist Foundation team with event logistics for all donor events; including coordinating venue, catering, day of logistics, etc. - Coordinates all purchase orders and invoice reconciliation with the finance department according to the organization’s purchasing policy - Manage all office supply and event supply ordering and inventory
Job ID
2022-8161
Location
US-IN-Indianapolis
Address
1635 W. Michigan St.
Company Overview  Since 1930, Goodwill of Central & Southern Indiana has helped Hoosiers become more economically self-sufficient through employment, education, job training, and health services. Today, we are one of the largest Goodwills in North America, providing services to thousands of individuals and families each year.   We change lives every day by empowering people to increase their independence and reach their potential. As employees, we thrive and work as a team living and breathing Goodwill’s values. When becoming an employee, you can expect to embrace the values of Innovation, The Value of the Individual, Learning, Employment, Self-Sufficiency, and Lasting Impact.   Job Summary The Director, Quality oversees the Quality Management System (QMS) under applicable ISO requirements (13485 and 9001) at the 38th and Sheridan facility, oversees the Tremont and Yost (Bloomington) quality management, 4-5 hourly inspectors, and works closely with all members of management to ensure ongoing compliance and customer service.  - Provides quality strategy and direction to ensure compliance with customer specifications and regulatory requirements. - Directs internal auditing for the ISO system(s) and ensures ongoing feedback on practices and policies to the Management Review Team; monitors, records, evaluates, and provides document controls for production and product quality. - Trains management and hourly employees in QMS and ISO procedures. - Assists with new project start-ups. - Guides compliance activities with FDA and other regulatory agencies. - Supports the continuous improvement activities in the plant operations.   Example Duties and Activities - Heads up the ISO 13485 and 9001 Quality Management Systems (QMS) and oversees, manages, and constantly improves a Quality Management System (QMS) that will be compliant with ISO requirements. Creates (writes) the quality policies and procedures plus works with all areas to establish the necessary site-level instructions and practices that meet the policies and procedures. - Provides the direction, coordination, and training necessary to engage all employees in the establishment of the QMS and its practices. - Along with the Manager, Quality conducts meetings to establish processes and procedures for defining and attaining goals and determine the effectiveness of the QMS across all contract manufacturing sites. - Works with overall management to gather and evaluate inspection results, monitors the progress of quality KPI’s, and assists in concluding courses of action for continual improvement. - Conducts internal audits and establishes a team for internal auditing. - Creates the QMS policies and procedures and records required to ensure compliance with ISO standards. - Develops and implements strategies to increase performance against identified KPI’s, reduces the cost of poor quality and improves product performance. - Contributes to the quality improvement efforts of the company by following a structured continuous improvement approach, and focusing on root cause identification and correction. - Oversees FDA and ISO inspections and any external audits/assessments to ensure that the facilities’ Quality Management System is properly represented. - Interfaces with customers for quality issues, technical information, specification, agreements, audits, etc. Communicates with customers, attends customer governance meetings, attends customer audits, and builds and strengthens customer relationships. - Manages the customer satisfaction processes and provides instructions when discrepancies are identified to improve overall customer satisfaction. - Develops Quality Assurance Inspectors and Operators by creating an environment that engages associates and drives results. Contributes to the achievement of company goals by playing a working role in the strategic planning
Job ID
2022-8160
Location
US-IN-Indianapolis
Address
413 N. Tremont St.
POSITION SUMMARY The Senior Accountant - GEI plays an integral role in the accounting department, reporting to the Assistant Controller. The position will support general ledger, key account reconciliations, grant accounting, billing/AR, month-end closing, charter school compliance, and audits. In addition, the position will assist with annual budgets and planning processes.   Knowledge of current accounting concepts and principles related to nonprofit industries including but not limited to GAAP and A-133 audits is preferred.  The ability to play a key role in new and ongoing continuous process improvement initiatives is necessary.  Experience with government contracts, public entities and related billing is preferred.  This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.   Responsibilities - Post daily and monthly General Ledger entries. - Obtain cross-training in the Accounting department to understand roles and provide backup support. - Apply payments on a timely basis to accuately maintain Accounts Receivable balances. - Assist with budgets for grants and contracts. - Ensure timely completion of assigned account reconciliations. - Work with Accounts Payable to ensure vendors are paid via ACH, EFT and WIRE; and vendor records are complete and current. - Assist with maintaining grant and contract billing schedules. - Prepare and analyze actual versus budget reports by department and by specific program. Provide variance analysis. - Assist with the annual financial audits and tax filing requirements. - Provide timely reports and analyses to department leaders. - Prepare schedules for monthly close. - Learn the accounting processes, people, systems and culture of Goodwill.
Job ID
2022-8159
Location
US-IN-Indianapolis
Address
1635 W. Michigan St.
Company Overview  Since 1930, Goodwill of Central & Southern Indiana has helped Hoosiers become more economically self-sufficient through employment, education, job training, and health services. Today, we are one of the largest Goodwills in North America, providing services to thousands of individuals and families each year.   We change lives every day by empowering people to increase their independence and reach their potential. As employees, we thrive and work as a team living and breathing Goodwill’s values. When becoming an employee, you can expect to embrace the values of Innovation, The Value of the Individual, Learning, Employment, Self-Sufficiency, and Lasting Impact.   The DEI & Mission Marketing Coordinator will support Goodwill of Central and Southern Indiana’s mission work as part of the marketing and communications team. This position will be responsible for supporting the development and implementation of communications plans and activities in support of Goodwill’s DEI initiatives and mission programs and services for employees, job seekers, families, and other targeted audiences. The successful Coordinator is willing to become a subject-matter expert on DEI and the organization’s mission services and their key audiences, able to help meet the needs of clients and deliver solutions in a fast-paced, deadline-oriented environment. Through the development of strong working relationships and taking an audience-centric approach the coordinator will become a trusted adviser developing communication plans and original content that meets audiences where they are, in support of organizational objectives. The Coordinator will play a critical role in storytelling – sharing compelling, effective narratives about the organization, its services, and its people. The Coordinator will also provide communications strategy and counsel to staff and senior leadership for Goodwill DEI, mission programs, and other services.   This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.   JOB RESPONSIBILITIES  - Support the organization’s Diversity, Equity, and Inclusion efforts through the execution of the organization's Strategic and Equity Work This includes supporting initiatives developed with the DEI Taskforce and Chief Diversity Officer, building communications plans, and developing original content/materials for internal and external audiences, including newsletters, emails, websites, events and more. - Collaborate with internal Goodwill DEI working groups to ensure consistency of plans and - Collaborate and support marketing team members on project goals, content development, communications opportunities, and pitching feature stories for earned and owned - Support Goodwill’s mission services as account manager through attending/scheduling strategic meetings, communications planning, and implementation in order to meet defined Specific services supported by this position include: - Nurse-Family Partnership – This evidenced-based, nationally recognized program pairs first-time pregnant women with registered nurses to improve pregnancy outcomes and help children meet critical developmental milestones; Goodwill currently serves more than 1,200 families throughout the - Employment and Supportive Services – Goodwill offers employment and supportive services for individuals with disabilities, low-income seniors, individuals transitioning out of the criminal justice system and Supportive Services are available to thousands of Goodwill employees and other program participants, helping them with educational attainment, housing, transportation, wellness and other needs. - Ability and willingness to make critical decisions that affect the organization’s business, mission and awareness - These statements describe the general nature of the job and are not an exhaustive list of all responsibilities, skills, and duties.
Job ID
2022-8158
Location
US-IN-

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