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The eCommerce Department Leader supervises hourly Associates in his/her area of responsibility in the facility. The Department Leader works with his/her Area Leader, the facility leadership team, and external resources to achieve facility operational objectives that support the annual operating plan (aka Budget). He or she makes decisions involving customers, suppliers, team members, operational issues, business planning, priority-setting, creating staff schedules, team member performance appraisals, compliance with company policies, and all areas of the business.   This position supports and drives Goodwill’s mission to help people in Central & Southern Indiana prepare for, find and keep jobs, and the position demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.   Leadership roles require availability and flexibility within the site’s hours of operation. Below are the hours of operation for eCommerce: 7:00 am - 7:00 pm. Monday through Friday 7 a.m. to 3:30 p.m. Saturday **Notes: 1) Leadership is expected in at 6:30 a.m. to prepare for the 7 a.m. start of shift for associates; 2) Hours of operation are subject to change.   Dedicates 80% of time to operations (Safety/Financial/Productivity/Customer): - Monitors daily operations and performance. Proactively addresses and follows up with all operational concerns. - Understands and manages leading indicators to ensure lagging indicators are met. Advises Area Manager on significant trends and variances. Develops and implements action plans once approved. - Examines applicable marketplace metrics to identify trends, opportunities, and threats. Develops and implements (with Area Manager approval) plans to grow and protect the business based on analysis. - Proactively forecasts sales and site needs within budgets which would include the management of payroll, supplies, and professional fees budgets where applicable. - Utilizes reports to identify opportunities for improvement and implement solutions within site. - Ensures critical internal and external (to site [like Retail Stores] and to Goodwill) customer-supplier connections are identified, understood, and managed in a way that ensures customer needs are being met and flow is balanced. Where connections are not healthy, countermeasures and rapidly implemented and root causes are eliminated where practical. - Ensures a system of hazard (or problem) identification and elimination is maintained that is focused on hazards to achievement of operational goals and objectives. - Drives improvement in sales and operating margins through sales growth initiatives, productivity improvements, and expense reduction initiatives. - Ensures all site-specific supplies are on hand for daily business operation and processes/systems are in place and being maintained. - Appearance/Housekeeping: Ensures department meets acceptable standards. - Demonstrates strong department safety program leadership through hazard elimination, audits, enforcement of facility expectations, and strong safety training and awareness programs. Ensures compliance with OSHA expectations. - Creates and maintains a positive atmosphere of encouragement, motivation, and high morale within the department. - Ensures department maintains staffing levels required to achieve facility’s budget. - Ensures daily department goals/objectives are met (and fills-in for Associates as needed). - Provides coaching and training to hourly employees. - Involved in hourly associate recruitment process including pre-screening and interviewing candidates as needed.   Dedicates 20% of time to staff management and development: - Responsible for department Associates, including both full-time and part-time employees. Note: employee mix could include virtual employees. - Ensures all Associates are provided and have completed all trainings required to perform their jobs, and the training is completed appropriately. Ensures training processes and systems are maintained and continuously improved to enable goal achievement in a high-attrition environment. - Actively identifies and eliminates or countermeasures barriers to goal attainment. - Manages a diverse workforce in a principle-based environment. - Maintains a positive culture of open professional communication, immediate resolution of issues, and healthy confrontation. - Plans, organizes, and directs all activities of department associates including recruiting, training and developing, maintaining accountability, motivating, monitoring productivity, communicating, and managing performance. Also works closely with them to remove any significant work barriers. - Ensures employee performance feedback is provided in a timely manner, and all required performance reviews are completed on time. - Seeks out opportunities for professional development for both self and department associates.

This is a great  janitorial opportunity through Goodwill Commercial Services!  Hours of operation at the Commissary are listed below. Reliable transportation is a must. Part time and full time opportunities available. Immediately looking for individuals to work a 6p-10p shift. The Commissary is an Ability One Program site. You must qualify for the Ability One Program. For more information on the Ability One Program, please visit www.abilityone.gov.   Sunday-     Off except for special projects Monday-     Off except for special projects Tuesday-    Must be available from 6 pm to 2 amWednesday-  Must be available from 6 pm to 3 amThursday-     Must be available from 6 pm to 3 amFriday-        Must be available from 6 pm to 3 amSaturday-      Must be available from 6 pm to 3 am   The Janitor keeps premises of office building or other commercial or institutional building in clean and orderly condition by performing required duties.   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Responsibilities - Demonstrating behavior consistent with Goodwill Industries Historic Values, Basic Principles and Standards of Conduct - Cleans and polishes lighting fixtures, marble surfaces, and trim. - Cleans office areas, rooms, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, and locker rooms and other work areas - Sweeps, scrubs, waxes, and polishes floor. - Cleans rugs, carpets, upholstered furniture, and draperies - Dusts furniture and equipment - Polishes metalwork - Washes walls, ceiling, and woodwork - Washes windows, door panels, and sills - Empties wastebaskets, and empties and cleans ashtrays. - Transports trash and waste to disposal area. - Replenishes bathroom supplies - Delivers messages - Transports small equipment or tools between departments - Sets up tables and chairs in auditorium or hall. - Physical Demands- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to walk. The employee is frequently required to use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. - Work Environment- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to toxic or caustic chemicals. The noise level in the work environment is usually moderate. - Other duties may be assigned.

The Outlet Department Leader supervises hourly Associates in his/her area of responsibility in the facility. The Department Leader works with his/her Site Leader, the facility leadership team, and external resources to achieve facility operational objectives that support the annual operating plan (aka Budget) and PDR Scorecard objectives and requirements. He or she makes decisions involving customers, suppliers, team members, operational issues, business planning, priority-setting, creating staff schedules, team member performance appraisals, compliance with company policies, and all areas of the business. This position demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.   Leadership roles require availability and flexibility within the site’s hours of operation. Below are the hours of operation for Outlets: 6 a.m. to 10 p.m. Monday through Saturday 10 a.m. to 8 p.m. Sunday **Note: Leadership schedule expectations are subject to change.   Responsibilities   Dedicates 80% of time to operations (Safety/Financial/Productivity/Customer): - Monitors daily operations and performance. Proactively addresses and follows up with all operational concerns. - Understands and manages leading indicators to ensure lagging indicators are met. Advises Site Leader on significant trends and variances. Develops and implements action plans once approved on-time and meeting quality of work expectations. - Examines applicable marketplace and customer metrics to identify trends, opportunities, and threats. Develops and implements (with Site Leader approval) plans to grow and protect the business based on analysis. - Understands, forecasts and manages sales, controllable expenses and site needs (within budgets unless Site Leader approval is obtained to deviate with a strong business case), in a way that ensures Operating Income expectations are met. - Utilizes reports to identify opportunities for improvement and implement solutions within site. - Ensures critical internal and external customer-supplier connections (e.g. to Stores, the Click facility, the Transportation Team, Facilities, etc.) are identified, understood, and managed in a way that ensures customer needs are being met and flow is balanced. Where connections are not healthy, countermeasures and rapidly implemented and root causes are eliminated where practical. - Ensures a system of hazard (or problem) identification and elimination is maintained that is focused on hazards to achievement of operational goals and objectives. - Drives improvement in sales and operating margins through sales growth initiatives, productivity improvements, and expense reduction initiatives. - Ensures all site-specific supplies are on hand for daily business operation and processes/systems are in place and being maintained. - Appearance/Housekeeping: Ensures department meets acceptable standards. - Demonstrates strong department safety program leadership through hazard elimination, audits, enforcement of facility expectations, and strong safety training and awareness programs. Ensures compliance with OSHA expectations. - Creates and maintains a positive atmosphere of encouragement, motivation, and high morale within the department. - Ensures department maintains staffing levels required to achieve facility’s budget (unless Site Leader approval is obtained to do otherwise). - Ensures daily department goals/objectives are met (and fills-in for Associates as needed). - Provides coaching and training to hourly employees. - Supports the hourly associate recruitment and onboarding process as required by the Site Leader. - Drives Accountability inside the department by holding Associates accountable to meet performance expectations (in all areas that performance is measured) and supports peers in doing the same across the Site.   Dedicates 20% of time to staff management and development:   - Responsible for department Associates, including both full-time and part-time employees. - Ensures all Associates are provided and have completed all trainings required to perform their jobs, and the training is completed appropriately (prior to starting their jobs). Ensures training processes and systems are maintained and continuously improved to enable goal achievement in a high-attrition environment. - Actively identifies and eliminates or countermeasures barriers to goal attainment. - Manages a diverse workforce in a principle-based environment. - Maintains a positive culture of open professional communication, immediate resolution of issues, and healthy confrontation. - Plans, organizes, and directs all activities of department associates including training and developing, maintaining accountability, motivating, monitoring productivity, communicating, and managing performance. Also works closely with them to remove any significant work barriers. - Ensures employee performance feedback is provided in a timely manner, and all required performance reviews are completed on time. - Seeks out opportunities for professional development for both self and department associates.

The Outlet Department Leader supervises hourly Associates in his/her area of responsibility in the facility. The Department Leader works with his/her Site Leader, the facility leadership team, and external resources to achieve facility operational objectives that support the annual operating plan (aka Budget) and PDR Scorecard objectives and requirements. He or she makes decisions involving customers, suppliers, team members, operational issues, business planning, priority-setting, creating staff schedules, team member performance appraisals, compliance with company policies, and all areas of the business. This position demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.   Leadership roles require availability and flexibility within the site’s hours of operation. Below are the hours of operation for Outlets: 6 a.m. to 10 p.m. Monday through Saturday 10 a.m. to 8 p.m. Sunday **Note: Leadership schedule expectations are subject to change.   Responsibilities   Dedicates 80% of time to operations (Safety/Financial/Productivity/Customer): - Monitors daily operations and performance. Proactively addresses and follows up with all operational concerns. - Understands and manages leading indicators to ensure lagging indicators are met. Advises Site Leader on significant trends and variances. Develops and implements action plans once approved on-time and meeting quality of work expectations. - Examines applicable marketplace and customer metrics to identify trends, opportunities, and threats. Develops and implements (with Site Leader approval) plans to grow and protect the business based on analysis. - Understands, forecasts and manages sales, controllable expenses and site needs (within budgets unless Site Leader approval is obtained to deviate with a strong business case), in a way that ensures Operating Income expectations are met. - Utilizes reports to identify opportunities for improvement and implement solutions within site. - Ensures critical internal and external customer-supplier connections (e.g. to Stores, the Click facility, the Transportation Team, Facilities, etc.) are identified, understood, and managed in a way that ensures customer needs are being met and flow is balanced. Where connections are not healthy, countermeasures and rapidly implemented and root causes are eliminated where practical. - Ensures a system of hazard (or problem) identification and elimination is maintained that is focused on hazards to achievement of operational goals and objectives. - Drives improvement in sales and operating margins through sales growth initiatives, productivity improvements, and expense reduction initiatives. - Ensures all site-specific supplies are on hand for daily business operation and processes/systems are in place and being maintained. - Appearance/Housekeeping: Ensures department meets acceptable standards. - Demonstrates strong department safety program leadership through hazard elimination, audits, enforcement of facility expectations, and strong safety training and awareness programs. Ensures compliance with OSHA expectations. - Creates and maintains a positive atmosphere of encouragement, motivation, and high morale within the department. - Ensures department maintains staffing levels required to achieve facility’s budget (unless Site Leader approval is obtained to do otherwise). - Ensures daily department goals/objectives are met (and fills-in for Associates as needed). - Provides coaching and training to hourly employees. - Supports the hourly associate recruitment and onboarding process as required by the Site Leader. - Drives Accountability inside the department by holding Associates accountable to meet performance expectations (in all areas that performance is measured) and supports peers in doing the same across the Site.   Dedicates 20% of time to staff management and development:   - Responsible for department Associates, including both full-time and part-time employees. - Ensures all Associates are provided and have completed all trainings required to perform their jobs, and the training is completed appropriately (prior to starting their jobs). Ensures training processes and systems are maintained and continuously improved to enable goal achievement in a high-attrition environment. - Actively identifies and eliminates or countermeasures barriers to goal attainment. - Manages a diverse workforce in a principle-based environment. - Maintains a positive culture of open professional communication, immediate resolution of issues, and healthy confrontation. - Plans, organizes, and directs all activities of department associates including training and developing, maintaining accountability, motivating, monitoring productivity, communicating, and managing performance. Also works closely with them to remove any significant work barriers. - Ensures employee performance feedback is provided in a timely manner, and all required performance reviews are completed on time. - Seeks out opportunities for professional development for both self and department associates.

TheExcelCenter®isoperatedbyGoodwillEducationInitiatives,Inc.,anot-for-profitorganizationformedbyGoodwillofCentral&SouthernIndiana. The Excel Center we address the needs outside the classroom, provides free child care, offers free transportation assistance, and we give students the ability to balance school and work schedules. We allow students to learn at their own pace and complete their educational requirements throughout the year.   The Manager, Office Administration is responsible for the organization and coordination of office operations, procedures and resources to facilitate organizational effectiveness and efficiency of The Excel Center. Works closely with staff and students to supervise and maintain orderly operations for the school.  Additionally, this position is responsible for appropriate staffing, managing, and equipping of the Young Learner’s Childcare Center.   Essential skills include language skills, writing skills, reasoning ability and computer skills, including working knowledge of Microsoft Word, Excel, Outlook and the Internet. Position requires strong focus on customer service with a can-do, professional attitude and the ability to prioritize tasks in a fast-paced environment. This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.   - Manage, coach, mentor, and evaluate the Young Learner’s Childcare Center (YLCC) Manager and the staff. - Ensure that the YLCC is properly staffed, equipped, and maintained. - Make certain the YLCC is a safe, secure, and a healthy environment for the children that it serves. - Oversee necessary documentation and ensure that records are properly maintained. - Greet visitors, provide information requested, and route visitors to the appropriate party. - Answer phones and provide information about the schools or direct calls to appropriate party. - Check voicemail and respond to messages in a timely manner. - Manage departmental relationships to coordinate any needed work orders in the areas of security, housekeeping, and maintenance. - Manage bus pass ordering and distribution. - Coordinate travel arrangements. - Coordinate all event planning to include vendor evaluation and selection within budgetary constraints. - Collect and distribute mail daily. - Order, maintain, and track inventory of office equipment and supplies. - Create and maintain staff directory and center calendar. - Order business cards. - Manage on-site enrollment for new students to include iExcel, troubleshooting, and decision making in accordance with The Excel Center Model. - Assist with new student orientation. - Collaborate with registrars to assist with workflow. - Acts as a liaison between students, enrollees, families, staff and community partners. - Works closely with Marketing Director and Admissions and Outreach Coordinator. - Ensure student information system is accurate and up to date. - Assist with student and staff scheduling where applicable. - Responsible for student reception support, including hiring, mentoring, and training. - Coordinate center tours for community. - Identify vendors, evaluate services and costs, narrow vendor selection and make appropriate business recommendations. - Works closely with sister school to achieve new center goals.  

Want to support and empower first-time mothers? Goodwill’s Nurse-Family Partnership (NFP) pairs mothers pregnant with their first child with a registered nurse for ongoing home visits aimed at supporting mothers and families in providing the very best start for their children during the earliest, most developmentally critical years. NFP is an international, community health program, widely researched and recognized for increasing healthcare access and improving health outcomes.Implemented in Indiana exclusively by Goodwill, NFP began in Marion County in November 2011. To date, the program has served more than 2,300 families. As a Nurse Home Visitor, you will improve critical outcomes for at-risk women and their children who receive services in local communities. You will begin visiting the mother during pregnancy and continue until the child is age two, and you will provide coaching and support to first-time expectant mothers. You will be responsible for maintaining the highest standards of clinical nursing practice and adherence to the NFP model, and to policies, procedures, guidelines, and standards of NFP and of the lead agency. This role demonstrates behaviors consistent with our Mission, Vision, and Values, on behalf of Goodwill of Central & Southern Indiana. - Salaried, community health nurse position - No regularly scheduled weekends - No holidays - Recent grads welcome      

The Young Learners Childcare Center is designed to provide free, temporary, short-term childcare for the students of the Excel Center and the Indianapolis Metropolitan High School until regular childcare is located. The Young Learners Childcare Center is available when students are studying on-site or are in class, and will serve children up to age 12.  The Young Learners Childcare Center assists in ensuring the safe and caring management of all the children entrusted to the center. This means monitoring children in the center, serving snacks, and facilitating learning opportunities for the children while in their care. Additionally, the attendant will assist in keeping parents informed of policies and procedures at the center. This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.   Center hours of operation: Hours range from 8 a.m.–9:30 p.m. Monday through Thursday and 8 a.m.–5 p.m. on Friday. Hours will vary depending on location.   Responsibilities - Facilitates hands-on interactive learning experiences working with children directly. - Assists in the registration process of children. - Updates and ensures accuracy of student files. - Maintains regular communication with parents regarding services, enrollment, scheduling or routine changes, special events for the children. - Assists in achieving of short- and long-term goals for the center. - Contributes ideas for the development and facilitates the execution of the curriculum and program activities. - Participates in regular team meetings.

Indianapolis Metropolitan High School is a free public school offering a high school education to students in grades 9-12. Indianapolis Met is a best-fit school for students experiencing circumstances that may present a barrier to education. Our school places an emphasis on ensuring students enroll in college or enter into a career that offers a living wage post-graduation.     Employee will provide coverage for absent instructor or support staff as needed. The employee will be responsible for carrying out lesson plans/duties of the instructor for whom he/she is substituting for and meeting the duties of teaching as outlined in laws and policies. When not covering for an absent staff member, employee will assist with school supervision and office tasks including data entry. Assignments may be changed GEI or school principal at the last minute based on need. This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.   Responsibilities - Demonstrate knowledge of the response to instruction process and resources to support student learning. - Follows lesson plan left by instructor for whom he/she is substituting in accordance with the school’s mission, vision, values, goals and objectives. - Establish and maintain standards of student behavior utilizing a variety of positive behavior interventions and supports and following school-wide policies. - Maintain a classroom environment conducive to effective learning experiences for students from a wide range of socio-economic and cultural backgrounds, and with varying mental, social, and emotional maturity.   - Take all necessary and reasonable precautions to protect students, materials, equipment and facilities.   - Interact with students, parents, staff, faculty, and administration effectively and professionally. - Follow oral and written instructions and observe and assist in upholding and enforcing school, state, and federal policies and procedures. - Attend staff meetings and professional development sessions as requested.   - Respect and practice confidentiality both in and out of school with regard to records, activities, and communications relating to all students, parents/guardians, and staff. - Performs all other duties as assigned consistent with the responsibilities of an instructor or support staff member.

Grocery Store/Retail Store - Assistant Site Supervisor Position Summary: The Assistant Site Supervisor assists in supervising, directing, coordinating, and controlling activities of workers engaged in maintaining the cleanliness and stocking of the grocery store shelves by performing the following duties. The Assistant Site Supervisor should demonstrate behavior consistent with Goodwill Industries Historic Values, Basic Principles and Standards of Conduct.   Responsibilities - Directs workers engaged in janitorial duties such as floor care of restrooms, hallways, corridors, stairwells and ramps. - Studies production schedules and estimates worker hour requirements for completion of job assignment - Directs workers engaged in shelf stocking duties. - Inspects completed work for conformance to specifications and standards - Establishes or adjusts work procedures to meet production schedules. - Suggests changes in working conditions and use of equipment to increase efficiency of work crew - Analyzes and resolves work problems, or assists workers in solving work problems. - Initiates or suggests plans to motivate workers to achieve work goals. - Maintains production records - Confers with other supervisors to coordinate activities of individual departments - Assures routine maintenance of equipment - Manages inventory of supplies and equipment - Suggests approved supplies, materials and equipment - Enforces safety regulations - Performs activities of associates supervised - This position is a “working” assistant supervisor position, which also holds the responsibility of Quality Assurance for the shift.  Directly oversees employees and carries out assistant supervisory responsibilities in accordance with the organization's policies and applicable laws. - Responsibilities include training employees; directing work; assuring satisfactory completion of work; inspections; addressing complaints; resolving problems; and communication with the Site Supervisor. - Other duties may be assigned.

The Young Learner’s Childcare Center is designed to provide free, temporary, short-term childcare for the students of the Excel Center until regular childcare is located. The Young Learner’s Childcare Center is available when students are studying on-site or are in class, and will serve children up to age 12. A child may stay at the center for a maximum of 4 hours each day.   The Young Learner’s Childcare Center assists in ensuring the safe and caring management of all the children entrusted to the center. This means monitoring children in the center, serving snacks, and facilitating learning opportunities for the children while in their care. Additionally, the attendant will assist in keeping parents informed of policies and procedures at the center. This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.   Center hours of operation: Hours range from 8 a.m.–9:30 p.m. Monday through Thursday and 8 a.m.–5 p.m. on Friday. Hours will vary depending on location.   Responsibilities - Facilitates hands-on interactive learning experiences working with children directly. - Assists in the registration process of children. - Updates and ensures accuracy of student files. - Maintains regular communication with parents regarding services, enrollment, scheduling or routine changes, special events for the children. - Assists in achieving of short- and long-term goals for the center. - Contributes ideas for the development and facilitates the execution of the curriculum and program activities. - Participates in regular team meetings.