Assistant Site Supervisor, AbilityOne

Location(s) US-IN-Indianapolis
Commercial Services
Full Time
Hourly and Commensurate with experience


Are you looking for a career that has a set weekly schedule, no weekends, and offers governmental benefits (including vacation and sick time), and 11 paid holidays? Do you want the opportunity to serve as an ambassador of Goodwill’s mission, vision and values within governmental operations?


This position is located at the US District Court building in downtown Indianapolis. 



The Assistant Site Supervisor, GWCS assists in supervising, directing, coordinating, and controlling activities of workers engaged in maintaining the cleanliness of the office building or other commercial or institutional buildings.  The Assistant oversees the work of an assigned team of janitors as well as other site management personnel that oversee their own team.  Tasks include training employees, directing their work, ensuring satisfactory completion of work, inspections, addressing customer complaints, resolving problems, and communicating with the Site Supervisor/Contract Representatives.  This position is a “working” Assistant Supervisor position, which also holds the responsibility of quality assurance for the shift and/or designated areas.  Fills in for the Supervisor or other Assistant in their absence and all associated duties that fall under that role, including subcontractor oversight.


Example Duties and Activities:

  • Organizes the team’s daily tasks and directs workers engaged in janitorial duties such as cleaning office areas, classrooms, hallways, lobbies, breakrooms/cafeterias, restrooms, elevators, stairways, locker rooms, and other assigned work areas.
  • Develops service schedules, estimates worker hour requirements, and adjusts work processes to ensure completion of job assignments and conformance to specifications.  Inspects completed work.
  • Evaluates work processes and use of equipment to increase the efficiency of the work crews.
  • Resolves work problems or assists workers in solving work problems.
  • Initiates and/or suggests action plans to motivate workers to achieve work goals.  Motivates team to achieve daily production goals and fills in as necessary to model goal attainment.
  • Trains new employees in janitorial processes, customer service, safety, and quality standards.
  • Maintains departmental records including production, attendance, timesheets, inspection logs, preventive maintenance, and safety inspections.
  • Confers with other staff and departments to coordinate activities.
  • Assures preventative maintenance of equipment occurs.
  • Manages inventory of supplies and equipment.  Selects and orders approved supplies, materials, and equipment.
  • Acknowledges building maintenance issues and requests and directs to appropriate departments.
  • Enforces safety regulations.


Required Competencies:

  • Degree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute.  We believe in continuous learning and professional development.
  • Teamwork - Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs.
  • Coaching - Provides timely guidance and effective feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.
  • Janitorial Skills - Performs cleaning activities in specific areas by hand, such as removing dust from furniture, blinds, windowsills, etc.  Sweeps and mops floors.  Cleans and disinfects bathrooms with cleaning products.  Is able to learn how to properly use janitorial tools and equipment including but not limited to dust cloths, vacuum cleaners, and cleaning chemical solutions.
  • Safety Awareness - Recognizes the risks in activities, applies the right measures to control and manage those risks, and ensures all safety protocols are followed. 
  • Customer Focus - Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.


Preferred Competencies:

  • People Management - Enables direct reports and co-workers to grow and succeed through feedback, instruction, and encouragement to ensure their success and the accomplishment of departmental goals related to housekeeping, floor care, construction cleanup, or a related line of work.
  • Disability Awareness – Has familiarity working with diverse populations including people with developmental and/or physical disabilities to accomplish departmental goals.
  • Floor Cleaning Equipment Expertise - Is able to operate and control riding and walk behind scrubbers and other floor care equipment, in accordance with manufacturer’s instructions, to clean carpets and scrub hard floors.
  • Quality Standards - Has expertise in quality assurance base standards, requirements, specifications, and guidelines to ensure that products, services, and processes are of good quality and fit for purpose.


Other Requirements:

Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.

  • Physical Work - is regularly required to walk and frequently required to use hands to finger, handle, or feel; reaches with hands and arms.  The employee is occasionally required to stoop, kneel, or crouch and must occasionally lift and/or move up to 25 pounds.  Can manage frequent exposure to dust, dirt, debris, and dust particles in the air.  Will be regularly exposed to slippery floors and moving mechanical parts of floor cleaning equipment.  The noise level is generally low. 
  • Visual Acuity - Has close and distance vision abilities and is able to adjust focus.
  • Background Screening - All candidates must pass a pre-employment background check.


Benefits: Employees may participate in a comprehensive benefits program for this position that includes:

  • 11 paid federal holidays per year
  • Set scheduled days/hours and no weekend work
  • Continuing education and leadership development
  • No cost for medical insurance premiums (employee only coverage)
  • Vacation time based on years of service and paid out annually
  • Sick time based on hours worked (up to 56 hours annually)
  • Nationally recognized preventive health and wellness program as well as additional offerings benefits (dental, life, vision, health savings account, etc.)

Company Overview  

Since 1930, Goodwill of Central & Southern Indiana has helped Hoosiers become more economically self-sufficient through employment, education, job training, and health services. Today, we are one of the largest Goodwills in North America, providing services to thousands of individuals and families each year. 


We find that we are at our best when we work together, as One Goodwill, across the organization, delivering vital services and resources, and empowering Hoosiers to increase their independence and reach their full potential.  We will continue to change lives daily through the development and execution of initiatives that enrich the lives of those we serve through education, health, and employment.  Everything we accomplish will be through the lens of equity as we work towards equitable outcomes for those who are facing systemic barriers that lock them in the vicious generational cycle of poverty.


Mission and Values: click here

Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled






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