The Quality Assurance (QA) Inspector for Goodwill of Central & Southern Indiana's Tremont Warehouse conducts routine and nonroutine quality control inspections of raw materials, in-process materials, and finished goods to ensure compliance with internal and customer specifications. They compile and evaluate data to establish and maintain the quality and reliability of products. They also perform internal quality audits and complete related documentation. The key to this position is also to motivate others to adhere to work instructions and improve the quality of their work.
Example Duties and Activities
- Performs inspection of raw material, in-process product, finished goods, and uses inspection equipment as necessary to comply with customer specifications, internal specifications, and regulatory and legal requirements.
- Records test and inspection data.
- Creates graphs or charts and enters data into spreadsheets for review.
- Assists in problem-solving, root cause analysis, and corrective action.
- Promotes ISO to the hourly workforce and works with operators when quality issues are found.
- Communicates quality issues to QA and management and provides samples and data when needed.
- Participates in the continuous improvement process.
- Conducts first article inspection for new job starts.
- Executes internal quality audits.
- Provides training when necessary.
- Degree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.
- Communication skills - Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend customers’ needs. Delivers information in person, in writing, and in a digital world.
- Critical Thinking - Uses both rationale and reasoning to examine data, processes, and strategies in identifying trends and inconsistencies to create alternative solutions, conclusions, or approaches to problems.
- ISO Quality Standards and Methodologies - Has expertise in quality assurance base standards, requirements, specifications, and guidelines to ensure that products, services, and processes are of good quality and fit for purpose according to ISO standards.
- Data Review and Reporting - Collects, interprets, and examines operational data to identify root causes, resolves corrective actions, and continuously improves processes.
- Quality Control Audits - Conducts tests and inspections of products, services, or processes to evaluate quality or performance; documents examinations of a quality system for verifying conformity with a standard based on clear evidence such as the implementation of processes, effectiveness in achieving quality goals, and reduction and elimination of quality problems.
- Time Management - Manages one's own time and the time of others effectively.
- Quality Training - Educates and trains team members in the quality procedures related to the mission of the team.
- Physical Work - Is able to regularly spend time sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch both products and machinery. Has the ability to move and lift 25+ pounds. Can manage frequent exposure to moderate/loud noise.
- Visual Acuity - Meets the screening requirements of 20/40 vision using both eyes with or without correction.
- Minimum of 18 years of age
Benefits: We offer a competitive comprehensive benefits package for full-time employees that includes:
- Generous paid time off (PTO) even as a new hire and paid holidays
- Continuing education and leadership development
- Comprehensive health plan as well as medical, dental, vision, etc.
- Company provided life insurance and disability coverages
- Retirement investment options with partial employer % match
- Nationally recognized preventive health and wellness program
- Section 125 pretax health spending account, dependent care spending account, etc.
Since 1930, Goodwill of Central & Southern Indiana has helped Hoosiers become more economically self-sufficient through employment, education, job training, and health services. Today, we are one of the largest Goodwills in North America, providing services to thousands of individuals and families each year.
We find that we are at our best when we work together, as One Goodwill, across the organization, delivering vital services and resources, and empowering Hoosiers to increase their independence and reach their full potential. We will continue to change lives daily through the development and execution of initiatives that enrich the lives of those we serve through education, health, and employment. Everything we accomplish will be through the lens of equity as we work towards equitable outcomes for those who are facing systemic barriers that lock them in the vicious generational cycle of poverty.