Quality Assurance Inspector

Location(s) US-IN-Indianapolis
Commercial Services
Full Time


Test or inspect products at various stages of production to ensure compliance with internal and customer specifications. Compiles and evaluates data to determine and maintain quality and reliability of products.  



  • Demonstrating behavior consistent with Goodwill Industries Historic Values, Basic Principles and Standards of Conduct
  • Perform inspection of in-process, finished goods, subassemblies and products to determine compliance with customer specifications, internal specifications, and regulatory and legal requirements  
  • Read and interpret various documents and drawings to determine customer and/or product requirements
  • Use inspection equipment as necessary 
  • Accurately record test and inspection data in accordance with ISO standards as required
  • Prepare graphs or charts and enter data into the spreadsheets for analysis
  • Approve or reject parts or assemblies and quarantine non-conforming product
  • Oversee quality sorts and rework
  • Collect, record, and determine disposition for in-process rejects and vendor defects.
  • Assist in problem solving and root cause analysis and corrective action
  • Promote ISO to hourly work force
  • Communicate quality issues to QA and Management and provide samples and data when needed 
  • Participate in the continuous improvement process by providing suggestions and ideas to eliminate wastes in production 
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  •  Ability to write routine reports and correspondence. 
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. 
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to add, subtract, multiply and divide in all units of measure as well as calculate percentages. 
  • Understand and interpret charts and grafts.
  •  Understanding of statistical concepts is a plus but not required.
  • To perform this job successfully, an individual should have knowledge of Microsoft Excel and Word. 
  • Email is used in this position.  
  • Must be capable of learning company software.
  • Ability to adapt to many personalities and handle confrontation in a professional manner. 
  • Performs first article inspection for new job start
  • Perform internal quality audits
  • Provide training when necessary
  • Other duties may be assigned


  • One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
  • Knowledge of ISO or other quality system
  • Experience with Internal Quality Auditing
  • Prior trainer experience
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • Must work well with others. 
  • Understanding and following instructions are essential.
  •  Willingness to successfully complete an ISO 9001 Internal Auditor course. 
  • The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this Job, the employee can be exposed to moving mechanical parts.  The noise level in the work environment is usually moderate.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.


Full-time employees may participate in a comprehensive benefits program that includes:

  • Continuing education and leadership development
  • Comprehensive health plan
  • Paid time off (PTO)
  • Life, dental and vision insurance
  • Short- and long-term disability plans
  • Nationally recognized preventive health and wellness program
  • Section 125 pre-tax health spending account, dependent care spending account and premiums
  • Retirement plan with generous match 

To learn more about our Mission and Values, please click here.


Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled


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