The Operations Analyst is responsible for providing financial and accounting analysis for the Commercial Services Operations including contract packaging, manufacturing, and building services. The Analyst is responsible for creating cost reports, profitability analysis, variance tracking and cost modeling for the various operations. Duties include creating tools to evaluate operations, investigate cost variances and propose recommendations to improve operations and financial results. Will use technology such as Microsoft Dynamics, Excel, Power BI and other tools to create dashboards and tools for the operations team. Train and communicate financial results/analysis to operations team. The Operations Analyst will work closely with senior leaders in Commercial Services to determine operational efficiency, cost controls and pricing strategies. They will also work closely with other parts of Goodwill including Technology, Accounting and Purchasing. This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.
Develop, create and lead customer profitability analysis for Commercial Services.
Audit transactions and evaluate variances in Dynamics AX and business processes; make recommendations for improvement and implement as appropriate.
Assist with cost basis for new quotes and contracts in Commercial Services.
Create daily, weekly and ad hoc cost reports and analysis.
Create and implement operational KPI’s for Commercial Services.
Create tools and methods to track and control key spend areas
Lead financial analysis for new customers, expansion, contract addition, and related operations
Monthly/annual reporting for GWCS - subcontracting reports/analysis, etc
Develop strong relationships with CS team, Accounting and Customers (as appropriate)
Evaluate current accounting procedures and systems and provide recommendations when appropriate.
Assist with quarterly and annual reporting for Federal Service Contract Acts based on spend, labor hours and other relevant requirements
Analyze all internal controls and processes within Commercial Services. Provide improvement recommendations when appropriate.
Develop and maintain positive working relationships with key stakeholders and leadership.
Obtain cross training within GCSI accounting department to understand roles and provide backup support as needed
Create invoices for Commercial Services plant operations and government services as appropriate
4-year accounting or finance degree is required
3-5 years accounting experience required with experience in cost/operational accounting and analysis
Strong written and verbal communication skills
Working knowledge of banking, payroll and cash management processes
Strong budgeting experience, with ability to manage and communicate budget and cash flow issues to a largely nonfinancial audience
Experience and strong working knowledge of ERP or other Production Systems, Accounting Systems, and MS Office Products, especially Excel
Attention to detail, deadline-oriented, flexible, adaptable and able to juggle priorities
Excellent time-management skills and strong business acumen
Previous experience building strategic relationships throughout a complex organization
Strong working background in month-end close, reconciliations, and financial statements
Experience working in a multi-client or multi-site environment will be a significant advantage for the qualified candidate
Full-time employees may participate in a comprehensive benefits program that includes:
Continuing education and leadership development
Comprehensive health plan
Paid time off (PTO)
Life, dental and vision insurance
Short- and long-term disability plans
Nationally recognized preventive health and wellness program
Section 125 pretax health spending account, dependent care spending account and premiums
Retirement plan with generous match or contribution into Teachers’ Retirement Fund for eligible employees
To learn more about our Mission and Values, please click here.
Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled