Goodwill of Central & Southern Indiana

  • Retail Store Manager - Seymour

    Location(s) US-IN-Seymour
    Full Time
    $47,500.00 per year

    The Site Leader works with his/her regional manager, leadership team, and staff to execute store operational objectives that support the annual operating plan. He or she makes decisions involving customers, team members, operational issues, business planning, priority-setting, creating staff schedules, team member performance appraisals, compliance with company policies, and all areas of the business.


    Store Hours: 

    9:00am to 9:00pm Monday thru Saturday and 11:00am to 7:00pm Sunday 





    Operations – 

    • Productivity - Monitors daily operations and performance.   Proactively addresses and follows up with all operational concerns.
    • Inventory Control - Ensures all site specific supplies are on hand for daily business operation.
    • Establishes and maintains facility appearance and merchandising standards.
    • Safety - Demonstrates strong safety program leadership.
    • Customer Service - Ensures every customer has an exceptional experience.
    • Monitors, identifies, and improves sales trends.
    • Demonstrates a Lean Six Sigma approach to process improvement, integration, and post analytics with ultimate accountability for standard work at the site. 
    • MISSION INTEGRATION  -  Integrates and represents Goodwill’s mission to internal and external customers at all times  

    Staff management and Development –

    • Provides employee training on all required processes. 
    • Maintains a positive culture of open professional communication, immediate resolution of issues, and healthy confrontation...
    • Plans, organizes, and directs all activities of team members including recruiting staff, training and developing, maintaining accountability, motivating, monitoring productivity, communicating, and managing performance.
    • Sets clear responsibilities and expectations while working closely with staff to remove any significant work barriers.
    • Accountable for employee development and succession planning.
    • MISSION INTEGRATION – Models behaviors and holds staff to standards of conduct consistent with Goodwill’s mission and 5 Basic Principles. 

    Financial management and reporting – 

    • Reviews and reports on preliminary numbers.  Advises Regional Director on significant variances and action plans.
    • Proactively forecasts sales and site needs within budgets.
    • Utilizes reports to identify opportunities for improvement and implement solutions within retail site. 

    Management responsibilities

    15–50 full-time and part-time employees


    Day-to-day challenges

    Recruiting, training and retaining a productive hourly workforce

    Achieving daily production goals


    Effectively monitoring and managing merchandising and inventory



    • High school diploma or GED required.  Bachelor's degree strongly preferred or comparable work experience in lieu of a college degree.
    • 2 years minimum management experience in the fields of customer service, merchandising, process planning/improving or related discipline highly desired. 
    • Operations management with P&L accountability highly valued.
    • Valid drivers license preferred
    • Excellent written and verbal communication skills.  Demonstrates an ability to communicate at all levels within the organization.
    • Strong computer skills including a solid understanding of Microsoft Office products and Internet navigation.  Familiarity with Google application a plus.
    • Hands on, results oriented, driven to achieve goals, passionate, and strong analytical skills a must.


    Full-time employees may participate in a comprehensive benefits program that includes:

    • Continuing education and leadership development
    • Comprehensive health plan with premiums as low as $45 biweekly  (*employee only)
    • Paid time off (PTO)  -  15 days in the first year -  Closed Easter, Christmas, and Thanksgiving 
    • Life, dental and vision insurance
    • Short- and long-term disability plans
    • Nationally recognized preventive health and wellness program
    • Section 125 pre-tax health spending account, dependent care spending account and premiums
    • Retirement plan with generous match

    To learn more about our Mission and Values, please click here.

    Click this link to learn more about our Retail division GW Retail Information Sheet 2017


    Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled



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