Goodwill of Central & Southern Indiana

Store Leader - Rushville #45

Location(s) US-IN-Rushville
Full Time
$47,500.00 per year


The Site Leader works with his/her regional manager, leadership team, and staff to execute store operational objectives that support the annual operating plan. He or she makes decisions involving customers, team members, operational issues, business planning, priority-setting, creating staff schedules, team member performance appraisals, compliance with company policies, and all areas of the business.


This position supports and drives Goodwill’s mission to help people in central Indiana prepare for, find and keep jobs; and supports and manages by embracing and demonstrating Goodwill’s five basic principles.


Hours of Operation

Monday thru Saturday 8:00 am - 10:00 pm

Sunday 10:00 am - 8:00 pm




Operations – 50% time spent

  • Productivity - Monitors daily operations and performance.   Proactively addresses and follows up with all operational concerns.
  • Inventory Control - Ensures all site specific supplies are on hand for daily business operation.
  • Establishes and maintains facility appearance and merchandising standards.
  • Safety - Demonstrates strong safety program leadership.
  • Customer Service - Ensures every customer has an exceptional experience.
  • Monitors, identifies, and improves sales trends.
  • Demonstrates a Lean Six Sigma approach to process improvement, integration, and post analytics with ultimate accountability for standard work at the site. 
  • MISSION INTEGRATION  -  Integrates and represents Goodwill’s mission and 5 Basic Principles to internal and external customers at all times  

Staff management and Development – 40% time spent

  • Provides employee training on all required processes. 
  • Maintains a positive culture of open professional communication, immediate resolution of issues, and healthy confrontation...
  • Plans, organizes, and directs all activities of team members including recruiting staff, training and developing, maintaining accountability, motivating, monitoring productivity, communicating, and managing performance.
  • Sets clear responsibilities and expectations while working closely with staff to remove any significant work barriers.
  • Accountable for employee development and succession planning.
  • MISSION INTEGRATION – Models behaviors and holds staff to standards of conduct consistent with Goodwill’s mission and 5 Basic Principles. 

Financial management and reporting – 10% time spent

  • Reviews and reports on preliminary numbers.  Advises Regional Director on significant variances and action plans.
  • Proactively forecasts sales and site needs within budgets.
  • Utilizes reports to identify opportunities for improvement and implement solutions within retail site. 

Management responsibilities

15–50 full-time and part-time employees


Day-to-day challenges

Recruiting, training and retaining a productive hourly workforce

Achieving daily production goals


Effectively monitoring and managing merchandising and inventory



  • High school diploma or GED required.  Bachelor's degree strongly preferred or comparable work experience in lieu of a college degree.
  • 2 years minimum management experience in the fields of customer service, merchandising, process planning/improving or related discipline highly desired. 
  • Operations management with P&L accountability highly valued.
  • Excellent written and verbal communication skills.  Demonstrates an ability to communicate at all levels within the organization.
  • Strong computer skills including a solid understanding of Microsoft Office products and Internet navigation.  Familiarity with Google application a plus.
  • Hands on, results oriented, driven to achieve goals, passionate, and strong analytical skills a must.


Full-time employees may participate in a comprehensive benefits program that includes:

  • Continuing education and leadership development
  • Comprehensive health plan
  • Paid time off (PTO)
  • Life, dental and vision insurance
  • Short- and long-term disability plans
  • Nationally recognized preventive health and wellness program
  • Section 125 pre-tax health spending account, dependent care spending account and premiums
  • Retirement plan with generous match

To learn more about our Mission and Values, please click here.

Click this link to learn more about our Retail division GW Retail Information Sheet 2017


Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled



Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply? Connect with us for general consideration.