Goodwill of Central & Southern Indiana

Lead Coach (Muncie)

Location(s) US-IN-Muncie
High Schools
Full Time


The Lead Coach will promote continued student engagement in the Excel Center.   He/she will oversee, manage, train and evaluate a staff of 3 life coaches as well as have a caseload of graduates to assist.  Will facilitate the team relationship and meet individually with students to assist in overcoming barriers to each student’s educational progress.  Through problem solving sessions, the Coach will suggest ways in which each student can overcome barriers and continue educational progress.  Additional responsibilities include:  training new coaches, caseload distribution, conducting informal and formal evaluations and be part of leadership team.  The position will work with the instructional team in meeting the educational objectives and adhering to the Indiana State Standards.  Additionally, the approach will support the school’s motto:  “Relationships, Relevance, and Rigor”.



  • Leading by example with a caseload of graduates
  • Part of the Leadership team-Liaison between admin and coaches.
  • Part of the interview process
  • Administrative Duties
  • Handling personnel issues
  • Developing agenda and facilitating coach team meetings
  • Delegating tasks appropriately
  • Informal observations
  • Knowledgeable in every coach area
  • Creative problem solving
  • Co-Teach Senior Seminar with CP/CTC
  • Present coach data during
  • Monitors and tracks coach data
  • Planning and conducting coach professional development
  • Leads the intake process to introduce the student to the school and begin outlining his/her educational goals.
  • Assesses students’ life experiences for possible translation into school credits.
  • Assists instructors in developing student’s individual learning plans based on intake assessment.
  • Becomes part of a reliable alliance and is able to connect emotionally and socially with group members.  Provides support and maintains open communication with instructors.  
  • Manages and monitors students’ learning experience to ensure student engagement and accomplishment of learning goals through individual and/or group meetings.
  • Identifies and connects students to community resources to remove barriers and support academic and/or personal goals.
  • Initiate and maintain contact with key community partners (community agencies, educational institutions and employers) to enhance the menu of support services provided to students.
  • Work closely with leadership and instructional staff to support student success.
  • Attend all team and professional development meetings.


  • Bachelor’s degree
  • 2 years of experience in mentoring, counseling, advising, or related field.
  • Experience working with high school age students in a non-traditional setting and/or in adult education setting highly preferred.
  • Superior verbal and written communication skills.
  • Strong meeting facilitation skills.
  • Bi-lingual in English and Spanish highly preferred.
  • Has working knowledge of computer programs to perform clerical tasks: Google Applications (specifically Gmail), Excel, Word and Internet Explorer.            
  • Demonstrated ability to develop relationships at all levels and to relate to a diverse population.
  • Requires occasional local travel/transporting individuals.  Valid driver’s license, up-to-date auto insurance, and good driving record.
  • Awareness of community resources.
  • Ability to embrace change positively, strong planning and organizing skills, independent, self-manager.
  • Outstanding role model for success.
  • Must be able to successfully pass a background check.
  • Ability to gather and analyze data for informed decision making


Full-time employees may participate in a comprehensive benefits program that includes:

  • Continuing education and leadership development
  • Comprehensive health plan
  • Paid time off (PTO)
  • Life, dental and vision insurance
  • Short- and long-term disability plans
  • Nationally recognized preventive health and wellness program
  • Section 125 pre-tax health spending account, dependent care spending account and premiums
  • Retirement plan with generous match or contribution into Teachers’ Retirement Fund for eligible employees.

To learn more about our Mission and Values, please click here. 

Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled



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