Goodwill of Central & Southern Indiana

Job Coach - Disability Services

Mission Services
Full Time


The Job Coach works effectively with clients of Disability Services by providing coaching methods, modeling, and resources to overcome barriers to on the job success. By forming strong working relationships with clients and staff, the Job Coach is a key partner to ensure clients are receiving appropriate training, developing hard and soft skills, and achieving on the job metrics.


  • High School Diploma 
  • Ability to build strong working relationships
  • Excellent communication skills - verbal and written
  • Strong and creative problem-solving skills
  • Up-to-date automobile insurance, valid driver’s license and good driving record.


  • Works closely with Employment Advisors to understand client needs and challenges
  • Provides on the job coaching to clients in accordance with the Employment Advisors service plan
  • Manages a case load of 15-20 clients placed with multiple employers on varying job roles
  • Works collaboratively with other staff members to determine root causes of problems and appropriate direction for resolution.
  • Analyzes and resolves work problems, or assists workers in solving work problems.
  • Tracks, documents, and communicates program specific metrics.
  • Fosters relationships with employer partners to increase client retention on the job
  • Travel to employer locations throughout Marion and surrounding counties
  • Trains, coaches, and models behaviors towards on the job success
  • Uses a variety of training methods to best match clients best way to learn
  • Analyze and interpret information and make necessary adjustments to meet service goals.
  • Document member services utilizing multiple reporting systems


Full-time employees may participate in a comprehensive benefits program that includes:

  • Continuing education and leadership development
  • Comprehensive health plan
  • Paid time off (PTO)
  • Life, dental and vision insurance
  • Short- and long-term disability plans
  • Nationally recognized preventive health and wellness program
  • Section 125 pre-tax health spending account, dependent care spending account and premiums
  • Retirement plan with generous match

Goodwill Industries of Central and Southern Indiana is an EEO Employer/Vet/Disabled


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