Goodwill of Central & Southern Indiana

eCommerce Associate

Full Time
$8.25 per hour


The Retail Associate-eCommerce may function in various capacities within the retail location.  This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.


Hours of Operation 

7:00am to 7:00 pm Monday thru Friday

7:00am to 4:00pm Saturday



The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.  There may be temperature variations based on the current outdoor climate.  To perform this job successfully, an individual must be able to perform their designated role satisfactorily.


The requirements listed below are representative of the knowledge, skill, and/or ability required for various functions within the eCommerce setting.  Various Roles and Responsibilities of an eCommerce Associate include:



The Picker is responsible for picking orders and ensuring accuracy by cross-referencing products with paper invoices.  Inspect each product’s condition and ensure it is aligned with the description provided.

  • Attention to detail is a MUST.
  • Solid decision-making skills.
  • Ability to review written instruction and execute with accuracy.
  • Able to work successfully in a team environment.
  • Ability to bend and climb.
  • Ability to lift up to 50 pounds.
  • Ability to stand for prolonged periods.
  • Willing to cross train in other areas.


Packer and Shipping Clerk

The Packer and Shipping Clerk is responsible for ensuring items are properly packaged and addressed for shipment.

  • Attention to detail is a MUST.
  • Solid decision-making skills.
  • Basic computer skills, including data entry and Internet navigation.
  • Prior automated shipping experience a plus.
  • Mechanical knowledge of cold seal machines and/or hot seal machines a plus.
  • Ability to work successfully in a team environment.
  • Ability to meet a production quota.
  • Ability to stand for prolonged periods.
  • Ability to lift up to 50 pounds.
  • Willing to cross train in other areas.


The Scanner is responsible for identification of book placement in the eBooks library and ensuring the organization of the library.

  • Attention to detail and organizational skills is a MUST.
  • Solid decision-making skills.
  • Basic computer skills including data entry required.
  • Willing to cross train in other areas
  • Ability to stand, walk, bend, and climb for long periods of time with or without reasonable accommodations.


Material Handler

The Material Handler is responsible for the movement of inventory within the eCommerce facility.

  • Loads/unloads trucks as needed.
  • Maintains clean and orderly work area.
  • Follows all safety procedures.
  • Assists retail team when needs arise.
  • Computer skills are desired.
  • Use of heavy equipment including pallet jack and double stacker.
  • Ability to bend and climb.
  • Ability to lift up to 50 pounds.
  • Ability to stand for prolonged periods.
  • Willing to cross-train in other areas.


  • Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
  • Military experience highly preferred.
  • Team player, solid work ethic and adherence to procedures and protocol including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill’s principles.
  • Strong attention to detail and quality of work, including safety awareness.
  • Good time-management skills.
  • Must be able to bend, stand, stretch, grip, type and carry for long periods of time.
  • Some positions will require carrying items in excess of 10 pounds and up to 50 pounds.
  • Must be able to view a computer screen regularly.
  • Effective to superior reading, writing and math skills relative to the role assigned.
  • Familiarity with computers and relevant software including basic computer and Internet navigation skills.


Full-time employees may participate in a comprehensive benefits program that includes:

  • Continuing education and leadership development
  • Comprehensive health plan
  • Paid time off (PTO)
  • Life, dental and vision insurance
  • Short- and long-term disability plans
  • Nationally recognized preventive health and wellness program
  • Section 125 pretax health spending account, dependent care spending account and premiums

To learn more about our Mission and Values, please click here.

Click this link to learn more about our Retail division GW Retail Information Sheet 2017


Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled



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