Goodwill of Central & Southern Indiana

Manufacturing / Process Engineer

Full Time


The Process Improvement Coordinator, in concert with the Outlet & eCommerce Directors, is responsible for identifying, leading, facilitating, and executing continuous improvement projects using various methodologies including but not limited to Lean, Visual Management, Standard Work, Six Sigma, Value Stream Mapping, JIT and Kaizen within the eCommerce, Warehouse, and transportation business units.


This position supports and drives Goodwill’s mission to help people in central Indiana prepare for, find and keep jobs.  This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.



  • Works closely with Directors, and retail team to prioritize and execute continuous improvement projects that result in cost/time savings and/or revenue creation.
  • Supports Directors and Managers in driving continuous improvement into the fabric of all operations.  Tracks results and assists in coordination of resources.
  • Communicates the status of continuous improvement efforts to business unit leaders.  This includes project-, audit-, and safety-related metrics being influenced by CI efforts.
  • Under close supervision of the director, works with eCommerce and warehouse teams to improve processes within these business unit.
  • Works with employees to further their understanding of continuous improvement frameworks in their everyday tasks.
  • Assists in building a motivated CI culture within the eCommerce and supply chain business unit.
  • Achieves high levels of communication and training in regard to Lean objectives.
  • Effectively monitors and manages SOPs, workflows, and ongoing staff training.


  • High school diploma or GED required; bachelor’s degree preferred or comparable work experience in lieu of a college degree
  • Engineering degree strongly preferred
  • Good interpersonal and communication skills
  • Some knowledge of lean techniques, six sigma, visual management, standard work, and value stream mapping are preferred
  • Results-oriented and driven to achieve goals


Full-time employees may participate in a comprehensive benefits program that includes:

  • Continuing education and leadership development
  • Comprehensive health plan
  • Paid time off (PTO)
  • Life, dental and vision insurance
  • Short- and long-term disability plans
  • Nationally recognized preventive health and wellness program
  • Section 125 pretax health spending account, dependent care spending account and premiums

To learn more about our Mission and Values, please click here.

Click this link to learn more about our Retail division GW Retail Information Sheet 2017


Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled



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