Goodwill of Central & Southern Indiana

Employment Advisor - Disability Services

Hidden (21581)
Full Time
Commensurate with experience


The Employment Advisor coordinates and manages the recruiting, intake, eligibility, enrollment, orientation, advising, and follow-up activities for CWI members and their family who are in need of employment and/or education services.  Coaches, mentors and facilitates activities for members in order to improve their employability and personal development by utilizing appropriate training methods and motivational techniques. This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.


  • Bachelor’s degree in a human services or business with direct related work experience or five years related experience and/or training.
  • 2 years working in case management or service coordination with documented success.
  • Industry-specific certification is a plus.
  • Excellent communication skills (written and verbal).
  • Ability to develop relationships at all levels.
  • Ability to work in a team environment.
  • Solid working knowledge of MS Office Products, database and the Internet.
  • Ability to embrace change positively.
  • Bi-lingual in English and Spanish is a plus.
  • Strong planning and organizing skills.
  • Independent, self-manager.
  • Experience working with government funding is a plus.
  • Up-to-date automobile insurance, valid driver’s license and good driving record.
  • Ability to obtain First Aid/CPR certification, test negative to annual Tuberculin screening and verification of no substantiated abuse or neglect findings with the Indiana State Department of Health. (Disability Services only).
  • Experience working with people with disabilities (Disability Services only).
  • Experience working with at-risk populations.
  • Provide value added training to job seekers specific to internal Goodwill divisions and employers on disability related issues.  


Helping people prepare for jobs…..

  • Establish and maintain excellent relationships with members and their families to provide proactive case management and follow-up services.
  • Assess members’ strengths, abilities and possible barriers.  Determine nature and degree of services needed and develop service plan that maximizes members’ potential.  Modify service plans as needed.
  • Inform members of all available choices and options when developing service plan.
  • Provide information and assist with community linkages necessary to address barriers.  Establish and maintain contacts with community resources.
  • Continually review case records and recommend action to allow members to progress through programming in an efficient and effective manner.
  • Assist with the implementation of activities that will enhance personal development, employability, wage growth and career advancement of CWI members.
  • Secure supplementary information such as employment, criminal history, medical records, psychological, agency referrals, eligibility documentation, or school reports.
  • Determine program eligibility, if applicable.
  • Enter client demographics, activities and case notes into member database.
  • Create and maintain initial case management file.
  • Conduct individual assessment testing.
  • Participate in individual and group conferences in analyzing case problems and skill improvement. 
  • Help link members to educational opportunities such as basic remediation, GED preparation, vocational training or post-secondary education.
  • Support members by offering school drop out prevention services (Youth Services only).
  • Support members through job shadowing, college transition services and mentoring programs (Youth Services only).
  • Create and participate in specific workshops for summer camp programs (Youth Services only).
  • Provide support services for youth transitioning from juvenile corrections system, juvenile court, or from foster care system (Youth Services only).

Helping people find jobs….

  • Maintain and cultivate collaborative working relationships between Goodwill, referring parties and the funding resources to provide a smooth transition from the referring agency through the enrollment process and into appropriate programming.
  • Cultivate relationships with employers to identify specific job development opportunities for members.
  • Assess, interview and match candidate skills and motivators to job or training opportunities.
  • Assist members in interviewing techniques, communication and personal conduct requirements and recommendations.
  • Provide transportation as needed for interviews, drug testing, supportive services, etc.
  • Establish regular contact with members to offer services and to keep engaged, for follow up, retention, etc.

Helping people keep jobs….

  • Work collaboratively with resources to determine appropriate course of action to most effectively provide meaningful solutions to barriers to success.
  • Analyze and interpret information and make necessary adjustments to meet service goals.
  • Provide members with employment advancement opportunities.
  • Develop rapid re-employment strategies for members who are not employed.
    • Collect and maintain required documentation per contract/funding source guidelines.
  • Monitor accomplishment of member achievement as outlined in service plan.
  • Provide support and vocational direction, encouraging member towards self-dependence in daily decision making and problem solving activities.
  • Provide ongoing follow-up services and make recommendations to members to address work related issues and guidance on how to meet employer expectations.
  • Conducts home visits to provide services to individual members, if necessary.
  • Document member services utilizing multiple reporting systems. 


The following is the comprehensive benefits programs in which full-time employees may participate:

  • Continuing education & leadership development
  • Comprehensive health plan
  • Vacation and sick leave
  • Life, Dental & Vision
  • Short & long term disability plans
  • Nationally recognized preventive health & wellness program
  • Section 125 pre-tax health spending account, dependent care spending account and premiums
  • Retirement plan with generous match

Goodwill Industries of Central Indiana, Inc. is an EEO Employer/Vet/Disabled


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply? Connect with us for general consideration.